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Eine Hommage an Print! — Video-Kommentar von Andreas Weber zur herausragenden Ausgabe Nr. 114 des Print-Fachmagazins Druckmarkt.

 


Hommage an #Print! Das renommierte Print-Fachmagazin #druckmarkt übertrifft sich selbst und stellt die moderne #Druck-Kunst in den Kontext des #DigitalAge. Bravo. Anbei eine Kostprobe, das Editorial „Vom Abverkauf zum Kundennutzen“, verfasst von Druckmarkt Verleger und Chefredakteur Klaus-Peter Nicolay. Titelstory: Mein ValueDialog zu ‚Heidelberg Subscription‘ mit Dr. Ulrich Hermann. — Viel Spass beim Lesen wünscht Ihr Andreas Weber, Head of Value.


 

Seit Jahresbeginn ist gewaltig viel Bewegung im Markt der Zulieferindustrie. Ob das nun zum Fürchten oder einfach nur der Lauf der Dinge ist, spielt nur eine untergeordnete Rolle – der Markt zeigt seine kalte Schulter. 

Es ist nämlich kaum anzunehmen, dass die sibirische Kälte der letzten Wochen Fujifilm und Xerox, manroland web systems und Goss, Presstek und Mark Andy zum Kuscheln unter eine gemeinsame Decke gelockt hat, Kolbus dazu gezwungen hat, sein Klebebindegeschäft Müller Martini anzuvertrauen oder die Papierfabriken Feldmühle Uetersen und Scheufelen in die Insolvenz schickte. Es sind einmal mehr die Marktveränderungen, die diese Entwicklungen geradezu unumgänglich gemacht haben.

Wir haben es ganz offensichtlich mit einer neuen Phase der Branchenkonsolidierung zu tun. Waren es in jüngster Zeit vor allem Druckereien, die sich zusammenschlossen oder die schließen mussten, sind es jetzt (wie schon vor knapp zehn Jahren zu Beginn der Finanzkrise) Hersteller von Maschinen und Verbrauchsmaterialien, die Konsequenzen ziehen müssen. Dabei kommt das ja nicht unvorbereitet. 

Denn wenn das Druckvolumen weltweit zwar einigermaßen stabil bleibt, die Zahl der Druckereien aber weiter abnimmt, muss die Frage schon erlaubt sein, ob der Markt überhaupt noch so viele Hersteller mit ihrer Flut an Angeboten verträgt? Und das gilt für den Digitaldruck ganz genauso wie für den Offsetdruck. 

Schon nach der drupa 2016 hatten wir in unserem Beitrag „Eine Überdosis Digitaldruck?“ festgestellt, dass es zu viel und zu viel Unausgereiftes von allem gibt – und haben prophezeit, dass Zusammenschlüsse kaum zu vermeiden sind. Dabei hat sich das Problem für die Hersteller von Digitaldruckmaschinen seither verschärft. 

 

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Die Bogenoffsetdruckmaschinen der in den letzten Jahren gerne als Dinosaurier gescholtenen Unternehmen Heidelberg und Koenig & Bauer bieten durch höchste Automatisierung enorme Leistungen bei einer Gesamtanlagen-Effektivität, die bei industriell ausgerichteten Druckereien in den nächsten Jahren noch einmal deutlich zunehmen wird. Das bedeutet, dass der Wettbewerb zwischen Offset und digitalem Druck noch einmal deutlich zunehmen wird, aber auch, dass die Anzahl an Druckwerken in den Druckbetrieben noch einmal zurückgehen könnte.

Heidelberg hat darauf schon reagiert und neue Modelle der Kundenbetreuung vorgestellt, um in dem kleiner werdenden Maschinenmarkt überlebensfähig zu bleiben. Einen Einblick in die neue Philosophie und die damit verbundenen Geschäftsmodelle geben wir im „Druckmarkt 114“, der soeben erschienen ist. Auch Koenig & Bauer und Durst feilen an Konzepten, bei denen der Kundennutzen und nicht der Abverkauf im Zentrum stehen.

Diese Unternehmen haben erkannt, dass es Zeit ist für einen Wandel, bei dem auch bislang funktionierende Geschäftsmodelle auf den Prüfstand gestellt werden müssen, um ihren Kunden – in dem Fall den Druckereien – mehr Nutzwert und Freiheit zu geben, sich weiterentwickeln zu können. 

Das sollten aber auch Druckereien ihrerseits beherzigen. Denn wer ein Produkt oder eine Dienstleistung verkauft, sollte sich stets fragen, was er denn wirklich verkauft? Ein Buch, einen Geschäftsbericht, eine ausgefallene Broschüre? Oder sind es nicht in Wirklichkeit Selbstverwirklichung, Ansehen oder Emotionen, die Kunden damit verbinden? 

Es geht eben längst nicht mehr um die Eigenschaften eines Produktes, sondern um dessen Wirkung. Wer sich mit der Denkweise auseinandersetzt, welchen Nutzen sein Produkt für den Kunden hat, wer vom Produkt- auf Nutzendenken umschaltet, ist auf dem richtigen Weg, die Bedürfnisse seiner Kunden wirklich zu erfüllen. Denn das ist der eigentliche Treiber der aktuellen Marktveränderungen.

Kontakt

Dipl.-Ing. Klaus-Peter Nicolay (Chefredakteur und Herausgeber)
E-Mail: nico(at)druckmarkt.com

Julius Nicolay (Redaktion)
E-Mail: julius(at)druckmarkt.com

Druckmarkt
c/o arcus design & verlag oHG
Ahornweg 20
D-56814 Bruttig-Fankel
Tel.: +49 2671 3836
Fax: +49 2671 3850

URL: http://www.druckmarkt.com

 


 

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What does a brand mean to a consumer?
What does a consumer mean to a brand?

By Andreas Weber, Head of Value. |  German Version

Many brands boast that they “create worlds of experience for our customers.” The question I ask myself is: do brands still meet the momentum which really determines customer needs, or rather: customer satisfaction? Or does an increasingly enforced brand experience approach not just miss the mark, but create more frustration than enjoyment?

Preliminary remark: learn from the best! Before any initial questions can be answered, looking back will help to bring us forward (‘Back to the Future’ style). Apple is a prime example to learn from. In the mid-90s, the company was at an all-time low, almost to the point of bankruptcy. Despite this, they managed a turnaround. Today, Apple has been the world’s most valuable brand for years. How was this possible? — “Communication first” was a central statement of the legendary Steve Jobs at the ‘Apple confidential meeting’ on September 23, 1997. 

With the “Think Different” Campaign he launched shortly afterwards, he initiated a tremendous upheaval in the industrial industry. 10 years later, they went on to break the sound barrier with the release of the iPhone. Since then, Apple as been making a higher per capita profit than most companies in terms of per capita sales. 

Although Jobs emphasized that products, marketing and distribution are important, he put smart communication above all else and made it a top priority. With his iPhone presentation on January 9, 2007, he achieved an ad-hoc gain of around $1 billion (media coverage, share price growth) before the product was even on the shelves. The trick: Jobs personally demonstrated the new device in great detail, and thus made himself identifiable with his customers and their new experience possibilities. 

The credo: Smart Communication puts the central focus on the customer experience. This has made the pioneer Apple the number one premium brand to date. As an iCEO, Jobs was also a dedicated Chief Communications Officer, which enabled his ideas to become part of the DNA of Apple, its partners and, in particular, its customers. This is a principle to which other companies, such as Berkshire Hathaway by Warren Buffett or Virgin by Richard Branson presumably also owe their success.

 

 

In my opinion, Apple is by far the most capable Smart Communication Company — and that includes maximum loyalty to their customers around the globe. 

 


Personal note: Anyone who buys an Apple product can experience
this — I’ve just bought the new iMac 27” with a Retina 5K Display and a MagicTrackPad. From (online) procurement including leasing to
free-of-charge delivery, the incredibly easy setup (just unpacking the iMac is a beautifully designed experience) up to the iCloud registration following Apple’s welcome email — which offered the very best professional support — the new computer seamlessly became a part of both my personal and professional life. This includes marvelous surprises, numerous technical innovations and quality features at the highest level. In conclusion: benchmark!


 

So let’s ask ourselves:
What distinguishes customer experience from brand experience?

Learning from the best: If you take a closer look, Apple and many other of the world’s most valuable brands follow a similar principle. Google, Facebook, Amazon, Uber and Airbnb – all of which are highly successful companies of recent times – have internalized and practiced the customer experience principle. 

Experts like to claim that their success is due to the superior innovative platform business model. To an extent, in my opinion, this is true: exponential growth is possible with this model, as you are able to address millions, even billions, of customers directly. However, business model innovations, as well as new digital technologies, are ‘only’ a means to an end — and not necessarily a guarantee of success. 

Think different!

 

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Consideration 1

It is crucial to exploit the innovation and technology mechanisms in such a way that dialogues or conversations with customers take place in real time. This enables us to perfect services and create products that are tailored to the customer’s needs. Smart Communication ensures all of this!!

Consideration 2

The brand itself is no longer the center of attention; instead, it rather becomes a common vehicle for companies and customers. Mass Marketing becomes Customized Mass Marketing. The majority of established brand companies put their focus on brand experience in order to impress customers with the strongest possible brand impact. This is a way to impress your customers with the strongest possible brand experience and thus induce them to buy your products. However, the best case scenario in this: you end up covering your costs, but you can barely manage to grow profitably and organically or achieve double-digit margins.

Consideration 3

Reality is inevitable: customers often feel more and more disappointed if they feel that brands have lost personal contact with them.

 


 

Adobe’s study, Reinventing Loyalty: The New Loyalty Experience (Fall 2017) found that 75% of CMOs admit that customer loyalty/customer satisfaction need to be improved, or that they don’t even know what their customers are dealing with. “This clearly demonstrates that CMOs feel that there is huge room for improvement when it comes to implementing new loyalty dimensions.” 

 

In my opinion, these new “loyalty dimensions” are entrenched in “old” values: trust, satisfaction, and relatedness. These values also form the core of Smart Communication. 

In this context: The usual “digital” transformation efforts of many companies miss the point. Instead of focusing on customer experience, many companies focus instead on the optimization of internal processes. 

While these do save the company time and money, they tend to drastically increase time and effort for the customer. Personal, human-to-human consultation opportunities are thus almost impossible. Anyone who’s spent far too much time on hold knows what I’m talking about.

 

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Consideration 4

In my view, in order to avoid customer dissatisfaction and loss of loyalty, it is not necessarily a matter of changing qualifications, but of changing the mandate of those responsible for marketing. 

Why?

  • Brand experience puts the focus on buying. It mainly uses expensive media and creative services from third parties (although Nielsen reports that in Germany, Europe’s premium market in 2017, gross advertising expenditure declined in some cases, despite high growth in mobile advertising). The corresponding strategies and measures are aimed at, almost as if on a hunt, bombarding customers with advertising, anywhere, anytime. So-called bonus programs make the hunt all the more dynamic.
  • But: Customer Experience, on the other hand, relies on customer satisfaction and service, through methods of direct contact and dialogue. Customer Experience follows the principle of ‘Listen & Learn.’ Real-time capturing of customers experiences is used to continuously improve products and services. Communication and transaction are interlinked as closely as possible, preferably seamlessly. The credo: It’s all about interaction and relatedness by smart communication.

Consideration 5

The Brand Experience Principle no longer applies. Customer sensitivities and expectations can best be met with an individually-tailored Smart Communication architecture, which should be designed with a customer experience focus. 

If the Smart Communication strategy, which is so successful for Apple, is structured in a systemic way, adapted to your company, and precisely understood in detail, the essence of Smart Communication, you will be able to respond extremely quickly to individual customer needs. There is no other choice! ‘Communication first’ thus goes hand in hand with ‘Customer benefits first.’

 


 

Instructions 

  1. Think different! Put your current branding and customer experience strategies to the test and discuss your findings with others. 
  2. Rethink and critically assess the values of your company’s current communication approach and processes (i. e. via the ValueCheck questionnaire).
  3. Listen & Learn. Understand and use the insights that my White Paper on Smart Communication offers, including specific instructions for action and organizational models. 
  4. I am always available for further explanations and support.

 


 

About Andreas Weber, Founder and CEO of Value Communication AG
Since more than 25 years Andreas Weber serves on an international level as a business communication analyst, influencer and transformer. His activities are dedicated to the ‘Transformation for the Digital Age’ via presentations, management briefings, coachings, workshops, analysis&reports, strategic advice. — Andreas Weber’s Blog inspires readers from around 130 countries around the globe.

 


 

 


 

 

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Photos: Lufthansa

 

By Andreas Weber, Head of Value | German Version

Note: As a teenager, I made my first flight experience with Lufthansa. That was great! Over the next 45 years, I have had some ‘Ups & Downs’ with the Kranich Airline (also a few years as a premium customer with Lufthansa Senator status). — I watch relevant news as an analyst always highly interested.

With a big bang, millions in advertising revenue and full of fervor, Lufthansa is re-branding itself. At the heart of this is an elaborate re-design – above all the crane as its symbol – which according to estimates has taken at least seven years to be fully implemented.

According to Group CEO Carsten Spohr, the new brand world is the icing on the cake of modernization, he says with pride and joy. It works. Experts are not tired of holding forth about all the design aspects of the new brand identity. [The newspaper HORIZONT provides an overview].

However, the news channel n-tv rightly noted, with the help of media expert Thomas Koch, that whether the redesign will actually bring in new customers and give the business wings is debatable. According to Koch, it’s the customer who decides on the performance [quality] of the offer. A redesigned logo as a trademark is more incidental. 

Lufthansa’s head of marketing, Alexander Schlaubitz, emphasizes that it is about more than that [or even about everything!] As his Group CEO has said, Lufthansa needs modernizing. For corporate marketing, this means doing away with anything which cannot be optimally digitized in order to do justice to the digital transformation and mobile communication, right down to the last pixel. [See interview by Fabian Wurm].

 


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Photo: The Lufthansa logo since 1990.


 

This was actually something that the godfather of the design, Otl Aicher, had his eye on at the start of the 1960s when he created the crane as the trademark as part of a comprehensive CI. But his demand for clarity, conciseness and simplicity ruffled a few feathers at the time, and compromises had to be made in the tradition. Surprisingly, now, almost 60 years later, the results that have been reached hark back to Aicher’s original intentions. [Note: I became aware of this first-hand because I personally spent a few years working closely with Aicher on his Rotis typeface project and he often spoke of Lufthansa and other clients.]

NOTE: A great review of Lufthansa’s design was already published February 8th, 2018: Feeling Blue.


Much ado about nothing?

As is often the case, the customer’s experience of the brand is very different to how marketing assumed it would be. Lufthansa simultaneously sent out an email (presumably to all customer program members, in modified form also used as a manifesto by advertising motif), which is thought-provoking as it overdoes it with self-praise while in many staccato sentence fragments manage to forget possible customer benefits.

  • The introductory sentence starts with “We” (in terms of “We at Lufthansa” and not “We as a community”).
  • From the outset, the customer is stylized, to put it bluntly, as the “flight attendant”.
  • It is assumed that customers must follow the Lufthansa claim.
  • The advertised claim, in modern hashtag dexterity, #SayYesToTheWorld is laughably banal and implies that Lufthansa customers can best take off by being a yes-person.
  • Last but not least, the key visual in the email shows the tail fin of a plane, as if the person in question had just missed his flight…
  • And last but not least: It’s not personal! An option or even an active request for the email recipient to give immediate feedback to the modernized Lufthansa “outfit” by return is not included. What a shame. Or is it? Because this goes against the values that the digital world stands for in the social media age.
  • Note: It should be assumed that many hundreds of thousands of customers have received the email, in any case presumably significantly more than had received it at the time of the email being sent by re-branding via the media customers.

In my view, the “crassly modern” digital electronic mail-shot back-fired because it does nothing for the customers – instead it wants to create a good impression. This brings to mind unsettling experiences which, as a long-standing senator of Lufthansa, I was continually subjected to.

 


Better late than never: reverse the communication course!

If it really is about the Lufthansa brand (its self-image as being a “premium” brand) being brought into the digital age, Lufthansa’s thinking and mode of communication needs be changed radically.

In my view, these aspects should be considered:

  1. It is crucial that the innovation and technology mechanisms be made use of so that dialog or conversations with customers take place in real time, to serve the optimization of services and products so that they are aligned with the individual needs of the customer.
  2. The brand itself is no longer at the center, instead it becomes a kind of mutual vehicle for companies and customers. Mass marketing becomes customized mass marketing. If, like the majority of established brand companies, the focus is placed on brand experience, to impress customers using the hopefully strong charisma of the brand through mass penetration and thus motivate the customer to make a purchase, in the best case, costs can be covered but it is barely possible to make profit from organic growth or to achieve profit margins in double-figures.
  3. The reality is unavoidable Customers are increasingly disappointed when brands have clearly lost personal contact with them.

 


 

My take

Sometimes the stork appears like a swallow which has not yet brought the summer with it. To avoid dissatisfaction and loss of loyalty from customers, in my opinion, what is needed is not necessarily a change in brand identity but first of all a change in the mission and a change in thinking by those in charge. By acknowledging globalization, cosmopolitanism and curiosity”, a start has been made. – But at least, put the customer first! – This is all the more important since Lufthansa, according to its own statement, is starting the largest investment in advertising in the history of the company” – after the company had the best financial year in its history in 2017, with 130 million customers recorded.

Supplement

As of June 5, 2018 Lufthansa does not come from the negative headlines. An embarrassing mishap at a football World Cup spot for Russia as well as constant improvements in the redesign are already more than amazing. Sounds like intended, but not skillful. — By the way, who, as I recently observed a Lufthansa jet in the new look at the start, notes that even at low altitudes above the city with the naked eye does not recognize that its a Lufthansa airplane … It just lacks the yellow! Ouch!

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Lufthansa recently had to change the blue of its new livery because it was too dark (Photo: Lufthansa)

 


 

About the author

Andreas Weber has been working as an internationally renowned business communication analyst, coach, influencer and transformer for over 25 years. His activities focus on ‘Transformation for the Digital Age’ with lectures, management briefings, workshops, analyses & reports and strategic advice.

In his current ‘Think Paper’, Andreas Weber presents provocative thoughts on ‘Brand Experience vs. Customer Experience’. With the key questions: “What does a brand mean to a consumer? What does a consumer mean to a brand?”.

In case of interest, please send an email to receive the above-mentioned think paper: zeitenwende007{at}gmail.com

 

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Fotos: Lufthansa

Von Andreas Weber, Head of Value | English version

 

Vorbemerkung: Als Teenager machte ich meine erste Flugerfahrung mit Lufthansa. Das war toll! Im Verlauf der folgenden 45 Jahren hatte ich mit der Kranich-Airline (auch einige Jahre mit Lufthansa-Senator-Status) so manche ‘Ups & Downs’. Neuigkeiten beobachte ich als Analyst stets hochinteressiert.

 

Mit einem Big-Bang, vielen Werbemillionen und voller Inbrunst inszeniert sich Lufthansa als Marke neu. Im Kern steht ein aufwendiges Re-Design — vor allen Dingen des Kranichs als Wappenzeichen — , das nach Schätzungen mindestens sieben Jahre zur vollständigen Umsetzung in Anspruch nehmen wird.

Die neue Markenwelt sei für ihn das I-Tüpfelchen der Modernisierung, meinte Konzernchef Carsten Spohr voller Stolz und Freude. Das wirkt. Experten werden nicht müde, sich über sämtliche Designaspekte im neuen Markenauftritt auszulassen. [Die Zeitung HORIZONT lieferte einen Überblick].

Der Nachrichten-Sender n-tv bemerkte aber zurecht mit Hilfe des Media-Experten Thomas Koch: Ob das Re-Design tatsächlich neue Kunden bringe und das Geschäft beflügele, sei fraglich. Der Kunde, so Koch, entscheide nach der Leistung [und Güte] des Angebotes. Ein renoviertes Logo als Markenzeichen sei da eher beiläufig. 

Lufthansa Marketing-Chef Alexander Schlaubitz betont, dass es um mehr [oder gar alles!] gehe. Wie sein Konzernchef sagte: Die Lufthansa bedarf der Modernisierung. Für das Konzern-Marketing heisst das, sich allem zu entledigen, was nicht optimal digitalisierbar ist, um der digitalen Transformation und der mobilen Kommunikation auf den Pixel genau gerecht zu werden. [Siehe Interview von Fabian Wurm].

 

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Das Lufthansa Logo seit 1990.

 

Das hatte eigentlich schon der Design-Urvater Otl Aicher im Blick, der Anfang der 1960er Jahre den Kranich als Markenzeichen im Rahmen einer umfassenden CI neu gestaltet hat. Doch seinen Anspruch nach Klarheit, Prägnanz und Einfachheit hatte man seiner Zeit doch etwas die Federn gerupft und Kompromisse an die Tradition verlangt. Erstaunlich, dass nunmehr, fast 60 Jahre später, man zu Resultaten kommt, die vielfach auf Aichers ursprüngliche Absichten zurückgreifen. [Hinweis: Das konnte ich aus erster Hand erfahren, da ich persönlich einige Jahre mit Aicher eng an seinem Schriftenprojekt Rotis zusammen gearbeitet habe, und er oft von Lufthansa und anderen Kunden sprach.]. 

Die umfassendste Bestandsaufnahme zum Lufthansa-Design lieferte am 8. Februar 2018 der englischsprachige Beitrag “Feeling Blue“.

Viel Lärm um nichts?

Wie so oft, ist das Kundenerleben im Umgang mit der Marke ein ganz anderes, als das, was vom Marketing vorausgesetzt wird. Zeitgleich verschickte die Lufthansa ein E-Mail (wohl an alle Kundenprogramm-Mitglieder, in modifizierter Form auch als Manifest per Anzeigenmotiv verwendet), das nachdenklich macht, da es das Selbstlob überfordert und dabei in vielen Stakkato-ähnlichen Satzfetzen den möglichen Kundennutzen ziemlich ausser Acht lässt:

  • Der Einleitungssatz beginnt mit „Wir“ (i. S. v. „wir bei Lufthansa“ und nicht im Sinne von „wir als Gemeinschaft“).
  • Der Kunde wird gleich zu Beginn, spitz formuliert, als „Flug-Begleiter“ stilisiert.
  • Es wird vorausgesetzt, dass Kunden dem Anspruch von Lufthansa folgen müssen.
  • Der angepriesene Claim im modernen Hashtag-Gewandt #SayYesToTheWorld ist lächerlich banal und impliziert, dass Lufthansa-Kunden am besten abheben, in dem sie zu Ja-Sager werden.
  • Last but not least; Das Key-Visual im E-Mail zeigt die Heckflosse eines Flugzeugs — gerade so, als hätte der geneigte Reisende seinen Flug verpasst…
  • Und last but not least: Eine Möglichkeit oder gar aktive Aufforderung, sich zum modernisierten „Outfit“ der Lufthansa unmittelbar und per Reply zu äußern, erhält der E-Mail-Empfänger nicht. Schade. Oder? Denn das konterkariert die Werte, wofür das Digitale im Social Media-Zeitalter steht.
  • Anmerkung: Es ist davon auszugehen, dass viele Hunderttausende Kunden das E-Mail erhalten haben, in jedem Fall vermutlich deutlich mehr, als zum Zeitpunkt des E-Mail-Versandes vom Re-Branding über die Medien Kunde erhalten hatten.

Der „krass zeitgemäße“ digitale E-Mail-Schuss ging damit aus meiner Sicht nach hinten los, weil es dem Kunden nichts bringt, sondern Eindruck schinden will. Das ruft bei mir ungute Erfahrungen ins Gedächtnis, die ich als langjähriger Lufthansa Senator immer wieder durchmachen musste.


Besser spät als nie: Das Kommunikationsruder rumreißen!

Sollte es tatsächlich darum gehen, die Marke Lufthansa, dem Selbstverständnis nach dem „Premium“ verpflichtet, ins Digitalzeitalter zu transformieren, müssen radikale Änderungen im Denken und im Kommunikationsverhalten der Lufthansa erfolgen.

Diese Aspekte sollten aus meiner Sicht bedacht werden:

  1. Entscheidend ist, die Innovations- und Technologie-Mechanismen so auszunutzen, dass Dialoge respektive Konversationen mit Kunden in Echtzeit entstehen, um für die Perfektionierung von Services und Produkten nutzbar zu werden, die sich am individuellen Bedarf des Kunden ausrichten.
  2. Die Marke selbst steht nicht mehr im Zentrum, sie wird quasi zum gemeinsamen Vehikel von Unternehmen und Kunden. Aus Mass Marketing wird Customized Mass Marketing. Legt man wie die Mehrzahl der etablierten Markenunternehmen den Fokus auf Brand Experience, um über die möglichst starke Strahlkraft der Marke per Mass Penetration Kunden zu beeindrucken und so zum Kaufen zu bewegen, kann man im besten Falle Kosten decken, aber kaum noch profitabel organisch wachsen oder zweistellige Margen erzielen.
  3. Die Realität ist zwangsläufig: Kunden fühlen sich mehr und mehr enttäuscht, wenn Marken offensichtlich den persönlichen Kontakt zu Ihnen verloren haben.


My Take

Manchmal erscheint mir der Kranich wie eine Schwalbe, die noch keinen Sommer bringt. Um bestmöglich kundenorientiert zu sein, und damit Unzufriedenheit und Loyalitätsverlust bei Kunden zu vermeiden, bedarf es aus meiner Sicht nicht unbedingt eines veränderten Markenauftritts, sondern zunächst der Änderung des Auftrags und einer Wandlung des Denkens der Verantwortlichen. Mit dem Bekenntnis zur Globalisierung, zur Weltoffenheit und Neugierde” ist ja bei Lufthansa ein Anfang gemacht. — But at least: Customer First! — Das ist umso wichtiger, da die Lufthansa laut eigenem Bekunden dabei ist, die größte Werbeinvestition in der Geschichte des Unternehmens” zu starten — nachdem 2017 das beste Geschäftsjahr in der Unternehmensgeschichte war, und man 130 Millionen Kunden verzeichnete. Ich bin gespannt.

Nachtrag

Stand 5. Juni 2018 kommt die Lufthansa nicht aus den Negativschlagzeilen. Eine peinliche Panne bei einem Fussball-WM-Werbespot für Russland sowie ständige Nachbesserungen beim Re-Design sind schon mehr als erstaunlich. Klingt nach wie gewollt, aber nicht gekonnt. Wer übrigens, wie ich vor kurzem, einen Lufthansa-Jet im neuen Look beim Start beobachtet, stellt fest,  dass man selbst bei niedriger Flughöhe über der Stadt mit bloßem Auge gar nicht mehr erkennt, dass der Flieger von Lufthansa ist… Es fehlt halt die Prägnanz des Gelbs! Autsch!

 

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Das Blau ihrer neuen Bemalung musste die Lufthansa kürzlich zum wiederholten Male ändern, da es zu dunkel war (Foto:  Lufthansa)

 


Lesetipp

Arthur D. Rotton, VERGEIGTE WM-KAMPAGNE — Das Versagen der Lufthansa bei den Marketing-Basics. In: Horizont.net vom Mittwoch, 06. Juni 2018

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Über den Autor

Seit mehr als 25 Jahren engagiert sich Andreas Weber als international renommierter Business Communication Analyst, Coach, Influencer und Transformer. Seine Aktivitäten fokussieren sich auf ‚Transformation for the Digital Age’ via Vorträgen, Management Briefings, Workshops, Analysen & Reports, Strategic Advice.

In seinem aktuellen ‚Think Paper’ hat Andreas Weber provokative Gedanken zu ‚Brand Experience vs. Customer Experience’ dargelegt. Mit den zentralen Fragen: „Was bringt dem Kunden eine Marke? Was bringt eine Marke dem Kunden?“.

Bei Interesse bitte Email senden, um das o. g. Think-Paper zu erhalten:
zeitenwende007{at}gmail.com

 


 

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When iron stirs emotions: Koenig & Bauer commended for product campaign by Marketing Club Dresden/ Germany. Photo: kba.com

Graphic Repro On-line News to Friday 15 December 2017

Welcome to a roundup of 15 News items, plus Laurel Brunner’s Verdigris environmental Blog, which this week looks at Kodak, as it hopes to become the leading company for sustainability in the graphics industry.

As the year draws to a close the news has also slowed down, so I shall leave you to browse through this week’s headlines which contain an excellent selection of mixed news once again. Of particular note are the leaders on Tuesday with Baldwin Technology having now finalised the acquisition of QuadTech from QuadGraphics; and then on Thursday we have Leonhard Kurz, as it announces ground breaking test results from INGEDE confirming flawless deinkability for the recyclability of KURZ’ foil-decorated papers and boards. Then Sappi on Friday, as it announces plans to significantly increase the production of dissolving wood pulp at its Saiccor and Cloquet Mills in South Africa and North America by 2020.


Mike Hilton's Global News Review 08072016.001

World Premiere: Dr. Ulrich Hermann, Member of the Board and Chief Digital Officer at Heidelberger Druckmaschinen AG, started at 12. December 2017 together with Tom Oelsner, SVP Sales Excellence, the go-to-market campaign for Heidelberg. Read our ValueCheck and ValueDialog report.


The tailender for this week goes to Koenig & Bauer (Monday) for the commendation it received for its current campaign ‘Built for Your Needs. The KBA B2 Presses’ product campaign, at an awards ceremony held at the Marketing Club in Dresden at the end of November.

If you are in the Southern Hemisphere and are due to close for the holidays during the coming week, do take care, stay safe and enjoy your time with your family and friends over the festive season and New Year. Please don’t drink and drive, or text and drive, or even use your cellphone when driving… we need you to stay alive. Have a wonderful Christmas and wish you a very Happy and Prosperous and Successful New Year 2018.

My best wishes and best regards

Mike Hilton


e-News comprises: Headline News – Online Feature Articles – the Verdigris initiative and our drupa Newsroom, all of which can be accessed from the Website Home Page and its Index. We also have News in Review, which provides an overview of the week’s news each weekend.

Headline News

Almost 30,000 news items have now gone online since we launched our Website in September 2001. News for the past 24 months can still be accessed via the Home Page and its continuation pages

Week beginning Mon 11 December – the published date appears in article footline

Monday
When iron stirs emotions at Koenig & Bauer
Koenig & Bauer commended for product campaign ‘Built for Your Needs. The KBA B2 Presses’ at event held in Dresden…

Sun Chemical price increase for Flexible Packaging
High raw materials costs the reason for the increase…

Flint announces price increase for Packaging Inks
Increased, incremental cost escalation forces Flint Group to raise the prices of its Packaging Inks products…

Tuesday
Baldwin Technology acquires QuadTech Inc.
Acquisition creates vision and inspection print technology powerhouse for the commercial, newspaper, labels, packaging, converting and publication gravure industries…

Mimaki to exhibit at PSI 2018 in January
Mimaki to bring a mini promotional product factory to PSI 2018 at Messe Düsseldorf 9 – 11 January

Resource Digital’s Fujifilm Acuity investment pays off
High Wycombe-based wide-format printer impressed with upturn in productivity following Acuity Select HS installation…

Wednesday
Digital transformation of Heidelberg gathers pace

Heidelberg breaking new ground in customer support: Heidelberg Assistant goes into series production…

 

New reader survey suggests print investment opportunities

Vaughan Patterson, product marketing manager for commercial and industrial print at Ricoh SA reports on the recent Two Sides global survey which included South African respondents…

 

Screen Truepress Jet L350UV for Tenovis in Slovenia

Tenovis answers short-run demand and opens up new market opportunities with Screen Truepress Jet L350UV…

Thursday
Kurz cold foil passes deinking test with distinction
Ground breaking test results from INGEDE for the recyclability of foil-decorated paper confirm flawless deinkability…

Streamline Press Leicester chooses ‘Push to Stop’
Streamline seeks ‘world class’ status with Heidelberg investment in ‘Push to Stop’ Speedmaster XL 106-5+L…

Screen and Meccanotecnica to collaborate for books
Companies to collaborate for optimised book finishing using EQUIOS Book Solution with Universe Sewing from Meccanotecnica…

Friday   
Sappi to significantly increase DWP capacity by 2020
Sappi confirms expansion plans for dissolving wood pulp (DWP) capacity at its Saiccor and Cloquet Mills…

FINAT Technical Seminar March 2018, Barcelona
The New World of Labels: FINAT event tackles the technical challenges from 7 – 9 March 2018 in Barcelona…

The first Heidelberg Speedmaster CS 92 in France
Rollin Imprimeur greatly improves cost-efficiency and flexibility with France’s first Speedmaster CS 92…

The lead article from a week last Friday…

Sappi Fashion White grades launched for shopping bags
Unique brand communication with excellent colour reproduction on new grades for shopping bags of the future…

GraphicRepro.Net e-News  (ISSN 1814-2923) is sponsored and made possible by:

Heidelberger Druckmaschinen AG  (Heidelberg), The world’s largest printing press manufacturer for the industry worldwide. Visit the Heidelberg Website for more information.

drupa 2020 (drupa), the international flagship fair of the printing and media industry. Visit the drupa 2020 Website.You can also visit blog.drupa.comfor the latest industry news and developments.

Online Feature articles 2017
Only 49 articles last year – but you will find another eleven Expert Articles and ten drupa ante portas Blogs from Andreas Weber in our drupa Newsroom. There were over 70 in 2015, and over 90 in 2013 and in 2014 which can still be accessed via the Index on the Home Page.

VaueDialogue 2017

Previous…      #InfluenceB2B Transformation for the Digital Age
#InfluenceB2B programme leads from innovation to transformation! By Andreas Weber, Head of Value…

Online Features Nov/Dec Chapter 08

Previous…      Comexi and QuadTech collaborate for flexible packaging
Both companies invest in research, innovation and training to better serve flexible packaging printing with closed-loop colour control…

Future solutions for the ‘growth market of packaging printing’
More than 300 customers from around the world attended the Packaging Day hosted by Heidelberg at its Wiesloch-Walldorf plant in November…

Sappi expands speciality and packaging paper capacity
Sappi to acquire the speciality paper business of Cham Paper Group Holding in Switzerland and Italy…

Verdigris – Environmental Initiative

Laurel Brunner’s weekly Verdigris Blogs 2017

Kodak & Corporate Responsibility
The weekly Verdigris blog by Laurel Brunner – Mon 11 Dec

Previous…      Sustainability Initiatives
The weekly Verdigris blog by Laurel Brunner – Mon 04 Dec

Drupa Newsroom

Our Drupa Newsroom with news from Messe Düsseldorf in 2017 and for Drupa 2016 can be found in the Index. It is divided into Chapters for your convenience…just scroll down to view each Chapter

News from Messe Düsseldorf 2017

Previous…     Intelligent Printing in Focus
All in Print China to be staged at the new International Expo Center in Shanghai from 24 to 28 October 2018

The various Chapters in the drupa Newsroom are highlighted below. When you enter, just scroll down to see and access the complete collection::

drupa daily; drupa Exhibitors’ show + post-show News; drupa pre-show Exhibitor news; post-drupa from Messe Düsseldorf; drupa ante portas Blogs from Andreas Weber; drupa Expert Articles – and more

The Graphic Repro On-line is supported and sponsored by:
Drupa 2020,   Heidelberger Druckmaschinen AG, and  Kemtek Imaging Systems

If you would like to send news for consideration for the Graphic Repro On-line Website (ISSN 1814-2915) or to submit comments, please e-mail Mike Hilton at: graphicrepro.za@gmail.com.

Our Website urls are:
http://www.graphicrepro.co.za
http://www.graphicrepro.net

GraphicRepro.Net e-News (ISSN 1814-2923)  provides weekly updates from the Graphic Repro On-line Website and is  compiled and published by Mike Hilton,graphicrepro.net, PO Box 10 Peterburgskoe Shosse 13/1, 196605 Pushkin 5, St. Petersburg, Russia.  e-mail graphicrepro.za@gmail.com

Heidelberg, MPS in Obersulm and the publisher of turi2 edition selected the most important media persons in Germany for a unique, masscustomized cover page for a printed magazine. In total a number of 1,241. All together delivered as “pixels” a complete portrait of each single candidate printed on Primefire106. — One of those media VIPs was Andreas Weber, Head of Value, Frankfurt am Main/Germany.


Graphic Repro On-line News to Friday 24 November 2017

Welcome to a roundup of just 16 articles at the end of a quiet week for news, which tapered out almost completely by Friday. You’ll also find Laurel Brunner’s Verdigris Blog discussing the increasingly difficult problems encountered in successful paper recycling, as inks and coatings continue to change quite rapidly in their formulations and content. Rather like chasing moving goal posts.

Key news this week includes a more than £2-million pound spend by Taylor Bloxham of Leicester, UK on a new highly-spec’d Rapida 106 from Koenig & Bauer on Tuesday; while on Wednesday Wrap Cube became the first UK company to use 3M’s 780mC Reflective Wrapping Film, supplied by Spandex (you must see the photographs to appreciate why this gets a mention); and on Thursday,

Heidelberg celebrated the world premiere of the Primefire 106 with packaging printers from all over Europe at MPS-WestRock in Obersulm near Heilbronn, Germany at the beginning of November; and Scodix announces the start of its commercial roll-out of the E106 Digital Enhancement Press at an Open House, from 4 – 6 December at Gundlach Packaging Group’s facility in Oerlinghausen, Germany.


See as well the real-time report by Andreas Weber: “Value Check: Very well done — World Premiere of Heidelberg Primefire106 at MPS Multi Packaging Solutions in Germany”


To end the week on a high note, we had just one article from InPrint on Friday announcing that last week’s show in Munich ended with positive results. The next InPrint will take place in Milan at the end of 2018, before returning to Munich at the end of 2019.

That’s it until next time. There’s more to explore if you check out the headlines carefully, including the British Book Design and Production Awards winners on Monday; and some sound advice from Charl Vogel at Ricoh South Africa on Tuesday.

My best regards

Mike Hilton



e-News comprises:  Headline News – Online Feature Articles – the Verdigris initiative and our drupa Newsroom, all of which can be accessed from the Website Home Page and its Index. We also have News in Review, which provides an overview of the week’s news each weekend.

Headline News
Almost 30,000 news items have now gone online since we launched our Website in September 2001. News for the past 24 months can still be accessed via the Home Page and its continuation pages

Week beginning Mon 20 November – the published date appears in article footline

Monday
British Book Design & Production Awards winners 2017
The BPIF announces the winners of the 2017 British Book Design and Production Awards, held on 16 November in central London…

UPM supporting learning with Save the Children
UPM supports schooling opportunities of young people at risk of social exclusion due to poverty…

Tonejet unveiled Cyclone at InPrint 2017 in Munich
Tonejet Cyclone unites patented technologies to eliminate long lead times and minimum print runs for cans…

Neschen expands portfolio with EcoLam 1650
The perfect introduction to high-end print finishing…

Tuesday
How some commercial printers get hamstrung over new kit
Some commercial printers who invest in new production equipment don’t necessarily get the returns they reasonably expect says Charl Vogel, head of Commercial and Industrial print at Ricoh SA…

At Ricoh’s ‘Art of the New’ event in Telford, UK today…
Latest version Ricoh ProcessDirector v3.6 introduces white paper manufacturing to streamline production…

Taylor Bloxham switches to Koenig and Bauer Rapida
Taylor Bloxham invests in new generation, high performance Rapida 106 from Koenig and Bauer, replacing two machines…

Harlow Printing invests in StitchLiner Mark III
South Shields operation future-proofs business with newest next-generation Horizon StitchLiner from IFS…

Wednesday
3M’s Reflective Wrapping Film now available in UK
Wrap Cube is first UK company to use 3M’s 780mC Reflective Wrapping Film, supplied by Spandex…

Label Academy publishes new industry textbooks
The Label Academy has extended its book series with the publication of two new reference books, ‘Shrink Sleeve Technology’ and ‘Label Markets and Applications’…

Acuity investment sparks year of growth for Art & Servei
Spanish packaging and POS printer looks back on a year of increased productivity and faster customer delivery times…

Storbildsbolaget adds EFI Vutek FabriVU 340
Swedish large-format specialist makes the switch to EFI Vutek FabriVU to meet growing soft signage print volumes…

Thursday
World premiere of Heidelberg Primefire 106 at MPS
Heidelberg celebrates the world premiere of the Primefire 106 with packaging printers from all over Europe at MPS-WestRock in Obersulm near Heilbronn, Germany at the beginning of November…

Scodix E106 press available from December 2017
Scodix starts commercial roll-out of its E106 Digital Enhancement Press at an Open House from 4 – 6 December at Gundlach Packaging Group’s facility in Oerlinghausen, Germany…

Sign & Digital UK to return to the NEC in 2018
Sign & Digital UK announces increase in exhibitor presence for the 2018event, from 24 – 26 April 2018

Friday   
Third InPrint in Germany ended with positive results
InPrint is now firmly established as the premier exhibition for print applications in industrial production…

The lead article from a week last Friday…

Easymatrix 106 die-cutter #100 to ship in December
The Easymatrix 106 die-cutter allows value-added products to be brought in house at Salzland Druck in Staßfurt…


GraphicRepro.Net e-News  (ISSN 1814-2923) is sponsored and made possible by:

Heidelberger Druckmaschinen AG  (Heidelberg), The world’s largest printing press manufacturer for the industry worldwide. Visit the Heidelberg Website for more information.

drupa 2020 (drupa), the international flagship fair of the printing and media industry. Visit the drupa 2020 Website. You can also visit blog.drupa.com for the latest industry news and developments.

Online Feature articles 2017
Only 49 articles last year – but you will find another eleven Expert Articles and ten drupa ante portas Blogs from Andreas Weber in our drupa Newsroom. There were over 70 in 2015, and over 90 in 2013 and in 2014 which can still be accessed via the Index on the Home Page.

ValueDialog 2017

Previous…      #InfluenceB2B Transformation for the Digital Age
#InfluenceB2B programme leads from innovation to transformation! By Andreas Weber, Head of Value…

Online Features Nov/Dec Chapter 08

Previous…      BPIF Printing Outlook for Q4 2017 available now
Pick-up in output and orders despite a fluctuating Q3 – cost pressures and uncertainty shakes confidence for Q4…

Verdigris – Environmental Initiative

Laurel Brunner’s weekly Verdigris Blogs 2017

Recycling Paper Getting Complicated
The weekly Verdigris blog by Laurel Brunner – Mon 20 Nov

Previous…      New Standard supporting the environmental impact of print
The weekly Verdigris blog by Laurel Brunner – Mon 13 Nov

Drupa Newsroom

Our Drupa Newsroom with news from Messe Düsseldorf in 2017 and for Drupa 2016 can be found in the Index. It is divided into Chapters for your convenience…just scroll down to view each Chapter

News from Messe Düsseldorf 2017

Previous…     Intelligent Printing in Focus
All in Print China to be staged at the new International Expo Center in Shanghai from 24 to 28 October 2018

The various Chapters in the drupa Newsroom are highlighted below. When you enter, just scroll down to see and access the complete collection::

drupa daily; drupa Exhibitors’ show + post-show News; drupa pre-show Exhibitor news; post-drupa from Messe Düsseldorf; drupa ante portas Blogs from Andreas Weber; drupa Expert Articles – and more

The Graphic Repro On-line is supported and sponsored by:
Drupa 2020,   Heidelberger Druckmaschinen AG, and  Kemtek Imaging Systems

If you would like to send news for consideration for the Graphic Repro On-line Website (ISSN 1814-2915) or to submit comments, please e-mail Mike Hilton at: graphicrepro.za@gmail.com.

Our Website urls are:

http://www.graphicrepro.co.za
http://www.graphicrepro.net

GraphicRepro.Net e-News (ISSN 1814-2923)  provides weekly updates from the Graphic Repro On-line Website and is  compiled and published by Mike Hilton,graphicrepro.net, PO Box 10 Peterburgskoe Shosse 13/1, 196605 Pushkin 5, St. Petersburg, Russia.  e-mail graphicrepro.za@gmail.com


Value Publishing Bobst Mouvent 060720172017.001

 

Von Andreas Weber, Head of Value 

Den 6. Juli 2017 sollte man sich als wichtiges Datum im Geschichts-Kalender eintragen. Im idyllischen Wetzikon bei Zürich wurde unprätenziös, überzeugend und vertrauenswürdig der Digitaldruck (wohl inklusive Landanano!), wie wir ihn kannten, beerdigt. Und etwas Neues geboren. Jean-Pascal Bobst, CEO der Bobst Group SA und Piero Pierantozzi, Mitgründer von Radex und (vormals) Graph-Tech AG, hoben ein Start-up aus der Taufe als „Competence Center for Digital Printing: Mouvent AG. Beschäftigt werden bereits 80 Mitarbeiter, die hohe Kompetenz und Erfahrung haben. Und: Neue Produktionslösungen sind marktreif vorhanden, um im Etiketten- und Textildruck neue Maßstäbe zu setzen.

 

 

„Wir verstehen uns als Start-up, das von erfahrenen Profis betrieben und ausgeweitet wird, um die Messlatte im Digitaldruck via Inkjet neu auszurichten“ erläutert im Value-Exklusivgespräch Dr. Simon Rothen, seit Frühjahr der Gründungs-CEO der Mouvent AG. Rothen kommt aus der Biotechnologie, spricht fünf Sprachen und weiss wovon er redet. In der Vergangenheit hat er weltweit Start-ups erfolgreich mit ihren Innovationen am Markt platziert. Die Idee, die Mouvent zugrunde liegt, hat ihn sofort fasziniert. Ebenso wie die Professionalität, Kreativität und Präzision, mit der das Firmenkonzept umgesetzt wird und damit nicht nur für ihn, sondern vom Start weg für Dutzende andere Profis extrem reizvoll ist.

Pluspunkt: Kein (wie sonst übliches) Marketing- und PR-Geplapper! Sondern vom Start weg ein solider und überzeugender Praxisbeweis.

„Die Basis im Geschäft mit Print-Technik ist Vertrauen“, sagte Jean-Pascal Bobst zu Beginn seiner Präsentation. Und dokumentierte, wie überzeugt er und sein Traditionsunternehmen Bobst — seit Generationen in Familienhand – hinter dem Vorhaben stehen, das Neue und Revolutionäre per eigenständigem Unternehmen Wirklichkeit werden zu lassen. Und das von der ersten Sekunde an. „Wie konnte das nur klappen, rund ein Jahr nach der drupa 2016 eine dermaßen ausgereifte und marktfähige neue Digitaldruck-Technologie aus dem Hut zu zaubern, ohne dass jemand von uns etwas darüber erfährt?“, fragten sich Kollegen aus der Schweiz und vielen anderen Ländern der Welt, die zur Premiere gekommen waren. Allesamt gestandene Profis, die als Fachjournalisten normalerweise buchstäblich das Gras wachsen hören.

 

 

 

Nun, das gelang im Vorfeld fast wie bei einer geheimen Kommandosache, wie Simon Rothen bekundete — im intensiven Dialog mit allen Vertrauten und Beteiligten. Neben den Entwicklern, Technikern und Ingenieuren hatten auch die Marketing-Leute eine äußerst knifflige Aufgabe: Es musste eine Marke „erfunden“ werden, die den hohen Anspruch der Innovationstechnik verkörpert und das Vertrauen in etwas völlig Neues ermöglicht. „Wir sind so gründlich, logisch und stringent vorgegangen wie das seitens der Technik auch die Ingenieure machen“, erläuterte im Value-Gespräch Dr. Ulrike Grein, Managing Partner der Agentur Markenfels AG, Zürich. Hunderte Namensvarianten wurden erdacht und auf den Prüfstand gestellt, um letztlich den richtigen, passenden zu finden, der weltweit wirken kann: Mouvent klingt französisch, soll aber englisch ausgesprochen werden. Der Name impliziert Bewegung/Dynamik und strahlt trotzdem Ruhe aus. Das gesamte Erscheinungsbild der neuen Firma wirkt zeitgemäß, frisch und spiegelt hohe Kreativität wider, ohne aufdringlich oder grell zu wirken.

Der eigentliche Knüller: Eine Technik-Firma als Kompetenzzentrum. Mit dem Anspruch: „Re-engineer the engineering of inkjet printing technology“.

Innerhalb weniger Minuten konnte bei der Premiere am 6. Juli 2017 Mit-Gründer Piero Pierantozzi überzeugend darlegen, worin die Kunst der Technologie-Entwicklung im Inkjet-Druck liegt: es komme darauf an, dass man komplett neu überdenkt, wie man die theoretischen Vorteile des Inkjet-Verfahrens auch in der Praxis des professionellen Drucks effizient nutzbar machen kann. Als zentrales Ergebnis kam die „Cluster“-Konzeption heraus, als neuartiges Design, um nach dem „One-for-all“-Prinzip Drucksachen aller Art auf Substraten aller Art produzieren zu können. „Unser radikal neues Konzept besteht darin, einen Basis-Cluster zu nehmen, der in einer modularen und skalierbaren Matrix angeordnet ist. Daher müssen wir bei unterschiedlichen Anwendungen und Druckbreiten nicht mehr mit verschiedenen Druckbalken arbeiten“, legte Piero Pierantozzi dar. Und führt weiter aus: „Das Mouvent Cluster [als Trademark geschützt] ist die Schlüsseltechnologie hinter unseren Maschinen. Er erlaubt eine hohe optische Auflösung, die gestochen scharfe und farbenfrohe Bilder in einer sehr hohen Druckqualität erzielt. Gleichzeitig gewährleistet der Cluster eine bisher nicht gekannte Flexibilität und beispiellose Möglichkeiten in der Maschinenentwicklung. Einfachheit ist unsere Firmenphilosophie.“ Basis der Cluster bilden die Samba Inkjet-Druckköpfe von Fujifilm, die von Mouvent um neue Komponenten ergänzt werden.

Der Clou: Mouvent kann seine Cluster im 3D Printing-Verfahren herstellen lassen. Das senkt Aufwand und Kosten und erhöht die Flexibilität! Und stellt eine echte Weltneuheit dar, deren Kunde darüber aufgrund der Value-Tweets nach der Bekanntgabe blitzartig wie ein Lauffeuer um die 3D-Experten-Welt ging. „Wir drucken quasi eine Druckmaschine“, freut sich Simon Rothen. — Präsentiert wurden am 6. Juli 2017 bereits funktionsfähige Prototypen für den Etiketten- sowie den Textildruck. Erste technische Spezifikationen wurden publiziert.

 

 


Fazit: Adé altes Denken. Welcome Mouvent!

Einfach, effektiv, flexibel, modular skalierbar sind Inkjet-Technikenwticklungen im professionellen Druck bis dato nicht gewesen. Alle großen Konzern wie z. B. Xerox, HP, Konica Minolta oder auch partiell Canon haben sich bei der Inkjet-Technik bislang fast die Zähne ausgebissen — einzig Heidelberg scheint im Team mit Fujifilm mit der Primefire-Plattform einen gangbaren Weg für den Verpackungsdruck gefunden zu haben. Denn das Prinzip der IT- und Imaging-Blue Chips lautete uni sono: ‚Inkjet ist in seinen vielfältigen Einsatzmöglichkeiten unschlagbar. Lass uns also für alle möglichen Anwendungszwecke eigenständige Verfahren entwickeln.‘ Basta! — Das führte zu einer Komplexität, die Zeit und Aufwand erheblich erhöhte und bei den Anwendern nachhaltig eher für Verwirrung als für Begeisterung sorgen.

Der von Mouvent eingeleitete Paradigmenwechsel des „One-for-all“ verweist nun (Gott sei Dank!) altes Denken auf die Plätze. Gut so! Wir werden nach der Sommerpause die weiteren Aktivitäten verfolgen können. Mouvent hat für September 2017 einiges angekündigt. Ich bleibe am Ball.

 

 

 


Wie gewohnt unser Value-Live-Bericht vom 6. Juli 2017 im exklusiven Format mit Texten, Bildern, Videos.

 

Value Storify Mouvent.png

 


 

ADDENDUM

Mouvent AG reüssierte auf der LABELEXPO 2017 in Brüssel und präsentierte seine marktreife Technologie. Siehe Video per LinkedIn:

https://www.linkedin.com/feed/update/urn:li:activity:6321775082662428672

valuepublishing-mike-hilton-news-review-19092016-001

 

Graphic Repro On-line News Review to Friday 16 September 2016

Welcome to another roundup of 27 news articles posted during the past week, plus one new addition to Online Features from KBA in Nuremberg, with a new long perfector with coating and nine inking units at L/M/B Louko, which scooped this year’s ‘Top Innovator of 2016’ award in Germany.

Then we have Laurel Brunner back with her latest Verdigris environmental Blog, which this week looks at Plastic Dreams. Following which is Nessan Cleary’s very latest Wild Format Technology Guide which explains the basics of the printhead – the heart of an inkjet printer and directly responsible for placing each individual drop of ink on the substrate. This is the ninth article in this new series from by Laurel Brunner, Nessan Cleary, Sonja Angere and Paul Lindström at Digital Dots. All of which can be downloaded as PDFs, with almost 40 still to follow over the coming ten months or so.
On Monday we also announced the first in a new series from Andreas Weber at ValuePublishing entitled ValueTrendAnalysis: Transformation – ‘Beam me up Scotty’. The article is an overture to a series of trend letters and trend studies produced by ValuePublishing together with Muchcommunication.
Our news this week again comprises a completely mixed bag. We have tried to carry all of the current and imminent show-related articles for you which include announcements regarding Photokina in Cologne; from Labelexpo Americas and SGIA Expo which took place last week you will find announcements from EFI, Cerm, Ultimate, Durst, HP, Agfa, Presstek and Xeikon; then we have the agenda for the Inkjet Conference 2016 taking place in Neuss from 4 – 6 October; followed by ProImage, Scodix, KBA, Goss and Presstek at Graph Expo 2016, which opens this coming weekend.
Leading the news on Tuesday: Esko announced more than 120 free online training sessions to be available in a choice of five languages to help Esko’s global customers get the most out of their new software. You’ll find all the details in the article below with links to be able to register.
News leaders this week included Wallpaper Magazine with HP Indigo on Monday teaming up to create 220,000 unique posters for the publication’s 20th anniversary this month. On Wednesday we had HP Inc announce its acquisition of Samsung’s Printer Business, with the aim of disrupting the copier segment by reinventing and replacing service-intensive copiers with superior multifunction printing technology.
Recent sales and installations successes began on Monday with Manroland Sheetfed at Dongguan Xincai Packaging in China; Tuesday saw Heidelberg at Newnorth Print in the UK with the very latest Stahlfolder KH 82 combination model with Palamides delivery; then Esko in Brazil with the milestone 3000th CDI – a CDI Spark 5080 for trade house Clicheria Blumenau – its fifth Esko CDI.
Among the various articles you will find quite a bit of new kit, including EFI with an enhanced Jetrion for labels; Mimaki with new wide-format inkjet direct sublimation for textiles, combining printing and heating for colour fixation into a single footprint; also HP with a new Latex Printer series at SGIA on Friday.


My tailender for the week from Tuesday’s headlines is the Blog Post relating to the K-Show (the world’s number one event for plastics and rubber) from 19 – 26 October in Düsseldorf: by Chris Winczewski at X-Rite Pantone. Not exactly printing as such, but extremely interesting and related – since X-Rite and Pantone and colour control are so closely related to our own industry, and the K-Show is becoming more relevant as production boundaries become blurred in our fast changing world.


That’s it until next time. 

My best regards, 

Mike Hilton

Our e-News comprises:  Headline News – Online Feature Articles – the Verdigris initiative and Wild Format Technology Guides from Digital Dots, as well as our Drupa and FESPA Newsrooms which can be accessed from the Index on our Home Page. We also have News in Review, which provides a weekly overview and listing of all news added to the site. 

Headline News
Over 28,000 news items have now gone online since we launched our Website in September 2001. News for the past 24 months can still be accessed via the Home Page and its continuation news page

Mon 12 September…   
Wallpaper* and HP customise commemorative posters
HP Indigo and Wallpaper* magazine team up to create 220,000 unique posters for the publication’s 20th anniversary this month…

ValueTrendAnalysis: Transformation – ‘Beam me up, Scotty!’
This article is the overture to a series of trend letters and trend studies produced by ValuePublishing together with the global expert…

Sawgrass: The Art of Sublimation at Photokina 2016
Sawgrass will showcase its full portfolio of sublimation solutions from 20 to 25 September 2016 in Cologne…

Contact Originators is now a Flint FlexoExpert in the UK
Based in Bredbury, Stockport, the beta customer has successfully passed through the FlexoExpert certification programme…

Dongguan Xincai Packaging adds 10-colour Roland 700
Forward-thinking Dongguan Xincai Packaging in China puts its faith in the Roland 700 with coating, UV and InlineFoiler…

Tue 13 September…   
Esko launches global series of free training Webinars
More than 120 free online training sessions help Esko customers to get the most out of new software…

TheIJC 2016 in Neuss unveils extensive agenda
With just over two weeks to go, the The Inkjet Conference confirms the most involving agenda in the event’s history…

Bespoke training course for apprentice ink technician
Gilmour and Dean Limited work with Attain Training in the UK to expand and invest through apprenticeships…

Newnorth Print adds automated Stahlfolder KH 82
Newnorth increases its B1 folding capacity with combination model with Palamides Alpha 500hd delivery…

Mimaki’s new direct sublimation printer for textiles
The Tx500P-3200DS wide-format solution combines printing and heating for colour fixation into a single footprint…

Wed 14 September…   
HP to acquire Samsung’s Printer Business
Aim is to disrupt copier segment, and to reinvent and replace service-intensive copiers with superior multifunction printing technology…

EFI unveils latest Jetrion 4950LXe LED inkjet and ERP
EFI debuts enhanced Jetrion label inkjet production and ERP Workflow innovations at Labelexpo Americas in Rosemont…

Cerm at Labelexpo Americas 2016
Inspiration and Collaboration will be a central theme for Cerm at Labelexpo Americas in Rosemont, from 13 – 15 September…

Ultimate TechnoGraphics brings AutoNesting to SGIA
Ultimate TechnoGraphics to showcase Impostrip’s latest AutoNesting in Las Vegas from 14 – 16 September 2016…

ProImage to launch latest workflow at Graph Expo 2016
ProImage has announced the launch of its new generation of newspaper production workflow: NewsWay-X…

Thu 15 September…  

Esko’s 3000th CDI to Clicheria Blumenau in Brazil
The CDI Spark 5080 and software solutions package, and its fifth CDI, supports the leading trade shop’s plate production…

Durst uses Labelexpo to push its label capabilities
Durst uses Labelexpo Americas to announce important steps forward in the capabilities of its label products…

EFI Armor UVF clear coat on display at SGIA Expo
EFI non-yellowing Armor clear coat extends Avery Dennison textured wall films durability to five years…

X-Rite Pantone: Plastics focus for K-Show 2016
Blog Post relating to the K-Show 19 – 26 October: By Chris Winczewski, corporate strategy and innovation exec at X-Rite Pantone…

KBA’s new VariJET 106 sheetfed hybrid Powered by Xerox
New modular hybrid press for folding cartons integrates KBA Rapida platform with Xerox inkjet technology: intro at Graph Expo…

Fri 16 September…   
Scodix drupa success to flow into Graph Expo 2016
Coming off drupa, where Scodix sold over 150 presses, adoption of Scodix digital enhancement is in full swing worldwide…

Goss International and Presstek at Graph Expo 2016
Goss, Presstek and Contiweb to showcase their latest product innovations and partnership success…

Agfa outshines competition in UV flatbed and hybrid
Agfa Graphics wins three Product of the Year awards for inkjet technology for second year in a row at SGIA Expo 2016…

HP unveiled its new Latex 300 Printer series at SGIA
New HP Latex 315, 335 and 365 printers help customers gain affordable access to more application opportunities…

EFI at the 2016 SGIA Expo in Las Vegas this week
A complete portfolio and new market opportunities highlight EFI’s mission and passion to fuel customer success…

Xeikon Laser Die-cut Unit at Labelexpo Americas
Self-adhesive label converting affordable as short runs made easy with Xeikon Laser Die-cut Unit (LDU)…

Presstek Zahara plates at Labelexpo Americas
Codimag demonstrated the benefits of chemistry-free, waterless offset live with Presstek’s Zahara plates…

Last lead articles from Friday in previous update… 

AVT and HP Indigo at Labelexpo Americas 2016
Visitors will be able to see advanced integration between AVT and the HP Indigo 8000 and 20000 digital presses…

GraphicRepro.Net e-News  (ISSN 1814-2923) is sponsored and made possible by:

Heidelberger Druckmaschinen AG  (Heidelberg), The world’s largest printing press manufacturer for the industry worldwide. Heidelberg customers enjoy the most comprehensive and extensive sales and service network in the industry for JDF compliant workflow, computer-to-plate, sheetfed offset, Web-to-print, digital printing, digital inkjet for labels and packaging, packaging and finishing, all with complementary consumables. Heidelberg has offices in around 170 countries. Visit the Heidelberg Website for more information.

drupa 2020 (drupa), the international flagship fair of the printing and media industry, responds to the challenges of the changing market and provides pioneering solutions for the future. This is highlighted by the new marketing and communication strategy where drupa claims its position as ‘No.1 for Print & Crossmedia Solutions’ with the slogan ‘touch the future’. The issues of ‘package printing’, ‘multichannel’, ‘green printing’, ‘3D printing’, and ‘functional printing’ will become increasingly important to the overall communication strategy. To find out more, visit the drupa 2020 Website.

Online Feature articles 2014 – 2016
Only 35 so far this year, with well over 70 last year, and over 90 in 2013 and in 2014 which can still be accessed via the Index on the Home Page, with prior years in our Archives.

Downloads 2016 Chapter 01

Previous…   
Two Sides Global Research Survey 2016
Consumers still value print & paper, but environmental misunderstandings persist due to serious lack of awareness…

Technology-related Chapter 02

Online Features Sep/Oct Chapter 07

L/M/B Louko in Nuremberg adds long KBA Rapida 106
Print industry’s top innovator invests in KBA Rapida 106 with nine inking units, perfecting and coater…

Previous…   
First Swing sponsored by Canon South Africa
The benefits of the South African Disabled Golf Association’s First Swing programme for disabled children, showcased in action at Zwartkop Country Club…

Verdigris – Environmental Initiative

Laurel Brunner’s weekly Verdigris Blogs 2016

Plastic Dreams
The weekly Verdigris blog by Laurel Brunner – Fri 16 Sep

Previous…   
Standards for Sustainability
The weekly Verdigris blog by Laurel Brunner – Fri 26 Aug

Technology Guides – from Digital Dots

Technology Guides for Wild Format 2016
This is the brand new series for 2016 – 2017 of new guides. The first four can be found in this special section on the Website, listed in the Index on the Home Page. All have PDFs for downloading.

Latest No 9… The basics of printheads
In many respects the printhead is the heart of an inkjet printer, directly responsible for placing each individual drop of ink on the substrate. By Nessan Cleary

5… Where Do You Start your Wild Format Project?
The range of what’s possible with digital inkjet technology just keeps on growing. There are so many production options to choose from… By Laurel Brunner

6… Wide format Inkjet Basics
Wide format printing has grown at an astronomical rate over the past decade, mainly because it can cope with a growing range of applications. By Nessan Cleary

7… To Judge a Book by Its Cover
Despite the old proverb, humans are prone to judge their fellow man by first impressions, so appearances are important. By Sonja Angerer

8… Workflow Basics for Wide Format Projects
While the creative part of a printing project involving wide, or very, very wide-format production should be unrestrained and ‘wild’ (allowing yourself to think out-of-the-box). By Paul Lindström

FESPA Newsroom
The FESPA Newsroom can be found via the Index on our Home Page.

FESPA Federation News in 2016

Most recent…   
Let your imagination fly at FESPA Eurasia 2016
Speciality print exhibition returns to the CNR Expo in Istanbul, Turkey for the fourth year in December…

Exhibitors present latest technologies at FESPA Mexico
New products and technologies for wide-format, digital and screen print, garment decoration, signage, software and consumables…

Drupa Newsroom
Our Drupa Newsroom with news from Messe Düsseldorf and for Drupa 2016 can be found in the Index. It is divided into the following Chapters for your convenience and ease of use… but you must scroll down to view each Chapter when you visit the Newsroom

drupa daily to download as PDFs
These eleven jam-packed drupa daily news issues are ready to read now. They contain hundreds of superb articles, interviews, features and news. You can download each one complete as a PDF…

drupa 2016 Exhibitors’ at show + post-show News
Latest additions of 86 in total are now in alphabetical order can be accessed in our drupa Newsroom.

drupa 2016 News from Exhibitors (now in alphabetical order)
The series of over 240 pre-show articles can be accessed in our drupa Newsroom in alphabetical order.

post-drupa 2016 News from Messe Düsseldorf

Decisive impulses for the global print industry at drupa
drupa 2016 was a resounding success with excellent business deals concluded in an outstanding investment climate…

drupa ante portas Blogs 2016
Includes the tenth and final article in this series from Andreas Weber in Mainz, Germany…

drupa 2016 Expert Articles – and more
Includes the eleventh and final article in this series from Claus Bolza-Schünemann, CEO and president of Koenig & Bauer (KBA) and drupa president 2016…

The Graphic Repro On-line Website is supported and sponsored by: 

Antalis South Africa, Canon SA, Screen Europe,  Drupa 2020,  Esko,  FESPA.  Heidelberger Druckmaschinen AG,  HP Graphic So lutions, Kemtek Imaging Systems,  Krause-Biagosch,  Leonhard Kurz Stiftung,   Manroland Web Systems GmbH, Muller Martini AG,  Ricoh Europe,  Sappi LimitedThunderbolt Solutions, and UPM-Kymmene.

If you would like to send news for consideration for the Graphic Repro On-line Website (ISSN 1814-2915) or to submit comments, please e-mail Mike Hilton at: graphicrepro.za@gmail.com.

Our Website urls are:

http://www.graphicrepro.co.za
http://www.graphicrepro.net

GraphicRepro.Net e-News (ISSN 1814-2923)  provides weekly updates from the Graphic Repro On-line Website and is  compiled and published by Mike Hilton, graphicrepro.netPO Box 10 Peterburgskoe Shosse 13/1, 196605 Pushkin 5, St. Petersburg, Russia.  e-mail graphicrepro.za@gmail.com

valuepublishing-mike-hilton-news-review-12092016-001

One of the top exhibitors: Leonhard Kurz at Luxe Pack in Monaco from 21 – 23 September

 

Graphic Repro On-line News Review to Friday 09 September 2016

Welcome to another roundup of news articles posted during the past week. You will find quite a nice selection below, including upcoming appearances at various events led by Leonhard Kurz at Luxe Pack in Monaco from 21 – 23 September (on Monday); Sun Chemical at K 2016 in Düsseldorf from 19 – 26 September (Tuesday); Toray at WAN-IFRA’s World Publishing Expo in Vienna from 10 – 12 October; EFI at Graph Expo in Orlando from 24 – 26 September; and then Industrial Inkjet (Konica Minolta) at Labelexpo Americas in Rosemont from 13 – 16 September (all on Wednesday). Then we have Fujifilm at InPrint 2016 in Milan, from 15 – 17 November; and Spandex at the Print Show from 11 – 13 October at the NEC, Birmingham (on Thursday); and finally AVT and HP Indigo with advanced integration to be shown live for the first time at Labelexpo Americas 2016 (leading the news on Friday).

One article in Online Features not to be missed this week came from Canon South Africa, highlighting the benefits of the South African Disabled Golf Association’s First Swing programme for disabled children, and showcased in action at the Zwartkop Country Club near Pretoria. Please don’t skip it. The four latest Wild Format Technology Guides are also complete, with links below. A key software announcement this week from Esko on Monday, with a new clean-sheet design of ArtPro+ which brings fresh innovation to packaging design and prepress with its native PDF editor. On Thursday you will find the latest additions to the new high performance Select flatbed inkjet series from Fujifilm; while on Friday, FFEI introduces both an extended colour gamut and linerless label production for its hybrid Graphium press, enabling converters to address new sectors digitally.


Of particular interest on an environmental note this week on Wednesday, is Brunel Print which claims to be the first UK printer to make all its production carbon neutral without customers incurring a charge for it. This article is by Gareth Ward at the Print Business. I thought those with an environmental interest ought to see it. This was followed by UPM and leading the news on Thursday, as it retains its industry leader position in the Dow Jones Sustainability Europe Index for the fifth time in a row. Major sales and installations this week began on Tuesday with Sexton Printing, which expects a 40 per cent increase in productivity with its new Speedmaster XL 75-5+L from Heidelberg; from Healeys, as it meets increased demand for A4 property brochures with an investment in a Horizon landscape bookletmaker; and from York Repro-Graphic as it turns to Asahi’s AWP flexographic plates for fixed colour palette printing – all three are based in the UK. On Wednesday, KBA North America announced a flood of orders and installations for East Coast printing companies; while on Friday to finish the week in style, Fine Print UK is taking the LE-UV route with its latest £1m high-specification Speedmaster XL 75-5 LE-UV investment; while Rotolito Lombarda group has expanded its digital production capabilities with a new HP Indigo 12000 Digital Press in Milan, Italy; KBA announced a large-format Rapida 164 with coater and triple delivery extensi on for Printcenter Eesti in Maardu, Estonia; and lastly: Kase Printing in North America is set to install an automated Stahlfolder TH 82 6/6/4 (debuted at drupa) to complement its two existing Heidelberg Speedmaster XL 105 presses. There’s a lot more if you scroll down carefully including what SPGPrints is doing in Kufstein, Austria; but as my tailender for this week: Xeikon announced on Friday that it has promoted Filip Weymans who previously served as director segment marketing Labels & Packaging, to vice president marketing at Xeikon. Congratulations Filip on a nice reward for all the effort and hard work.

That’s it until next time.

My best regards,

Mike Hilton

ValuePublishing Transformation 22082016.001

Don’t miss to read “Transformation — “Beam me up, Scotty”  by Andreas Weber. A brillant and inspiring ValueTrendAnalysis report.


Our e-News comprises:  Headline News – Online Feature Articles – the Verdigris initiative and Wild Format Technology Guides from Digital Dots, as well as our Drupa and FESPA Newsrooms which can be accessed from the Index on our Home Page. We also have News in Review, which provides a weekly overview and listing of all news added to the site. 

Headline News
Over 28,000 news items have now gone online since we launched our Website in September 2001. News for the past 24 months can still be accessed via the Home Page and its continuation news page

Mon 05 September…   
Leonhard Kurz at Luxe Pack Monaco 2016
Packaging trends and a host of ideas for current and future product finishing innovations, 21 – 23 September…

Esko’s completely redesigned ArtPro+ improves productivity
Esko’s new clean-sheet design ArtPro+ brings innovation to packaging design and prepress with native PDF editor…

EFI announces new DFE for Konica Minolta
New EFI Fiery Digital Front End provides higher performance for Konica Minolta bizhub press 1052e and bizhub press 1250e/P…

Apex to provide anilox service to KBA Cortina users
KBA and Apex start cooperation for the reconditioning of anilox rollers for waterless Cortina web presses…

SPGPrints to boost manufacturing capacity in Kufstein
SPGPrints invests in manufacturing expansion in Kufstein, Austria for production of the Javelin textile printer…

Tue 06 September…   
Sun Chemical and Coates Screen Inks at K 2016
Sun Chemical to launch latest generation compliant ink at K 2016 from 19 – 26 October in Düsseldorf…

Manroland Web Systems hosts Mohn Media apprentices
35 apprentices from Mohn Media visited the production Manroland Web Systems’ site in Augsburg in August…

Sexton adds Speedmaster XL 75 with Prinect Inpress Control
Sexton Printing expects a 40 per cent increase in productivity with Speedmaster XL 75-5+L from Heidelberg…

Healeys creates new production landscape with Horizon
Increased demand for landscape A4 property brochures prompts Ipswich printers to invest in SPF-FC/200L bookletmaker…

YRG adopts Asahi water wash AWP flexographic plate
York Repro-Graphic Group in the UK turns to Asahi’s AWP flexographic plates for fixed colour palette printing…

Wed 07 September…   
Toray Industries at World Publishing Expo 2016
Toray to show new newspaper waterless offset printing plates, plate chemistry and processors in Vienna in October…

EFI leads the industry in the Must See ‘Ems awards
Eight Graph Expo awards again reflects EFI’s dedication to making customers more competitive and profitable…

Industrial Inkjet Limited at Labelexpo Americas 2016
Label customisation to take a quick step forward for IIJ at Labelexpo with world’s fastest UV inkjet print system…

Brunel makes Carbon Neutral the only way it prints
Brunel Print claims to be the first UK printer to make all its production carbon neutral without customers incurring a charge for it…

US East Coast explodes with new KBA press installations
Key print titans choose KBA for design, intelligent technology, automated solutions, and meticulous engineering…

Thu 08 September…  
UPM listed as the forest and paper industry leader
UPM retains the industry leader position in the Dow Jones Sustainability Europe Index for the fifth time in a row…

EFI appoints GSW South Africa for inkjet portfolio
EFI wide- and superwide-format printers now available from Graphix Supply World in South and Southern Africa and more…

Fujifilm Inkjet technologies at InPrint 2016 in Milan
Fujifilm to demonstrate extensive range of industrial inkjet applications at InPrint 2016, from 15 – 17 November…

Spandex to exhibit at the Print Show 2016
At the NEC in October, visitors will find a wide range of wide-format and sign making equipment and materials…

Fujifilm announces new Acuity Select HS 30 series
Latest addition to the new high performance Select flatbed inkjet series is yet another step up in performance and quality…

Fri 09 September…  
AVT and HP Indigo at Labelexpo Americas 2016
Visitors will be able to see advanced integration between AVT and the HP Indigo 8000 and 20000 digital presses…

Filip Weymans named Vice President Marketing at Xeikon
Xeikon has promoted Filip Weymans who previously served as director Segment Marketing Labels & Packaging…

FFEI Graphium hybrid: Enhanced media handling and finishing
FFEI’s extended colour gamut and linerless label production enables converters to address new sectors digitally…

Fine Print Services elects to go LE-UV with Heidelberg
Fine Print is taking the LE-UV route with its latest £1m high-specification Speedmaster XL 75-5 LE-UV investment…

New HP Indigo 12000 at Rotolito’s Nava Press in Milan
Rotolito Lombarda group has expanded its digital production capabilities with HP Indigo 12000 Digital Press…

Record export from Germany to Estonia for KBA
Rapida 164 with coater and triple delivery extension for Printcenter Eesti in Maardu, Estonia…

Kase to double production with new Stahlfolder TH 82
Kase Printing set to install automated Stahlfolder TH 82 6/6/4 to complement its two Heidelberg Speedmaster XL 105 presses…

Last lead articles from Friday in previous update… 

KBA North America at Graph Expo 2016
KBA to share its dynamic technology, Drupa introductions and new partnerships in Orlando this month…

Digital Information at Graph Expo 2016 in Orlando
Digital Info to launch InkZone Inline fully automated colour measurement and colour control for web offset from 25 to 28 September…

GraphicRepro.Net e-News  (ISSN 1814-2923) is sponsored and made possible by:

Heidelberger Druckmaschinen AG  (Heidelberg), The world’s largest printing press manufacturer for the industry worldwide. Heidelberg customers enjoy the most comprehensive and extensive sales and service network in the industry for JDF compliant workflow, computer-to-plate, sheetfed offset, Web-to-print, digital printing, digital inkjet for labels and packaging, packaging and finishing, all with complementary consumables. Heidelberg has offices in around 170 countries. Visit the Heidelberg Website for more information.

drupa 2016 (drupa), the international flagship fair of the printing and media industry, responds to the challenges of the changing market and provides pioneering solutions for the future. This is highlighted by the new marketing and communication strategy where drupa claims its position as ‘No.1 for Print & Crossmedia Solutions’ with the slogan ‘touch the future’. The issues of ‘package printing’, ‘multichannel’, ‘green printing’, ‘3D printing’, and ‘functional printing’ will become increasingly important to the overall communication strategy. To find out more, visit the drupa 2016 Website.

Online Feature articles 2014 – 2016
There were again well over 70 last year, 90 in 2014, and over 90 in 2013 which can still be accessed via the Index on the Home Page, with prior years’ via Search Archives (option 2).

Downloads 2016 Chapter 01

Two Sides Global Research Survey 2016
Consumers still value print & paper, but environmental misunderstandings persist due to serious lack of awareness…

Technology-related Chapter 02

Online Features Sep/Oct Chapter 07

First Swing sponsored by Canon South Africa
The benefits of the South African Disabled Golf Association’s First Swing programme for disabled children, showcased in action at Zwartkop Country Club…

Online Features Jul/Aug Chapter 06

New installation for Druckerei Münch in Bayreuth
Further KBA Rapida 105 for the postcard and greetings card specialist in Bayreuth, upper Franconia, Germany…

Verdigris – Environmental Initiative

Laurel Brunner’s weekly Verdigris Blogs 2016

Previous…   
Standards for Sustainability
The weekly Verdigris blog by Laurel Brunner – Fri 26 Aug

Technology Guides – from Digital Dots

Technology Guides for Wild Format 2016
This is the brand new series for 2016 – 2017 of new guides. The first four can be found in this special section on the Website, listed in the Index on the Home Page. All have PDFs for downloading.

5… Where Do You Start your Wild Format Project?
The range of what’s possible with digital inkjet technology just keeps on growing. There are so many production options to choose from… By Laurel Brunner

6… Wide format Inkjet Basics
Wide format printing has grown at an astronomical rate over the past decade, mainly because it can cope with a growing range of applications. By Nessan Cleary

7… To Judge a Book by Its Cover
Despite the old proverb, humans are prone to judge their fellow man by first impressions, so appearances are important. By Sonja Angerer

8… Workflow Basics for Wide Format Projects
While the creative part of a printing project involving wide, or very, very wide-format production should be unrestrained and ‘wild’ (allowing yourself to think out-of-the-box). By Paul Lindström

FESPA Newsroom
The FESPA Newsroom can be found via the Index on our Home Page.

FESPA Federation News in 2016

Most recent…   
Let your imagination fly at FESPA Eurasia 2016
Speciality print exhibition returns to the CNR Expo in Istanbul, Turkey for the fourth year in December…

Exhibitors present latest technologies at FESPA Mexico
New products and technologies for wide-format, digital and screen print, garment decoration, signage, software and consumables…

Drupa Newsroom
Our Drupa Newsroom with news from Messe Düsseldorf and for Drupa 2016 can be found in the Index. It is divided into the following Chapters for your convenience and ease of use… but you must scroll down to view each Chapter when you visit the Newsroom

drupa daily to download as PDFs
These eleven jam-packed drupa daily news issues are ready to read now. They contain hundreds of superb articles, interviews, features and news. You can download each one complete as a PDF…

drupa 2016 Exhibitors’ at show + post-show News
Latest additions of 86 in total are now in alphabetical order can be accessed in our drupa Newsroom.

drupa 2016 News from Exhibitors (now in alphabetical order)
The series of over 240 pre-show articles can be accessed in our drupa Newsroom in alphabetical order.

post-drupa 2016 News from Messe Düsseldorf

Decisive impulses for the global print industry at drupa
drupa 2016 was a resounding success with excellent business deals concluded in an outstanding investment climate…

drupa ante portas Blogs 2016
Includes the tenth and final article in this series from Andreas Weber in Mainz, Germany…

drupa 2016 Expert Articles – and more
Includes the eleventh and final article in this series from Claus Bolza-Schünemann, CEO and president of Koenig & Bauer (KBA) and drupa president 2016…

The Graphic Repro On-line Website is supported and sponsored by: 

Antalis South Africa, Canon SA, Screen Europe,  Drupa 2016,  Esko,  FESPA.  Heidelberger Druckmaschinen AG,  HP Graphic So lutions, Kemtek Imaging Systems,  Krause-Biagosch,  Leonhard Kurz Stiftung,   Manroland Web Systems GmbH, Muller Martini AG,  Ricoh Europe,  Sappi LimitedThunderbolt Solutions, and UPM-Kymmene.

If you would like to send news for consideration for the Graphic Repro On-line Website (ISSN 1814-2915) or to submit comments, please e-mail Mike Hilton at: graphicrepro.za@gmail.com.

ValuePublishing Mike Hilton News Review 25072016.001

Photo @2016: Andreas Weber, ValuePUBLISHING, Mainz/Germany.

 

Graphic Repro On-line News Review to Friday 22 July 2016

Welcome to this week’s roundup of another 30 selected news articles for the week, plus five new additions to our drupa Newsroom from Elitron, KBA-Flexotecnica, Manroland Sheetfed, and SEI Laser; as well as a new entry in Online Features Downloads from Two Sides, as it publishes the findings of its Global Reach Survey 2016, where you will find the introductory article complete with link to download the complete 15-page findings and report as a PDF.


There will no Verdigris environmental Blog for the next couple of weeks as Laurel Brunner is taking a short break. She will be back during the second half of August. I shall also take a break as news is in very short supply due to the main holiday season in Europe and it has been difficult this past week or so to put together a reasonable selection of good newsworthy stuff each day. As with last week’s key news announcements (Xaar on Monday and Screen Europe on Tuesday) I have drawn on the assistance of Gareth Ward at Print Business UK for two key articles again this week, for the Anton Group and Kodak Inkjet announcement on Wednesday; and then for Xerox and RR Donnelley on Friday, in order to bring you up to date with that.


Other news leaders this week came from HP on Monday, with its plans for Photokina 2016 in Cologne in September. Tuesday was led by Canon Europe as it ships Goloseo children’s books produced at drupa 2016 to South Africa to support the Room to Read Literacy Programme. On Thursday, Two Sides took the lead as it announces availability of its Global Research Survey 2016 in PDF format; and while consumers still value print and paper, there are numerous environmental misunderstandings that persist due to a serious lack of awareness, says Two Sides. Please don’t skip it. The 15-page Report is well worth studying for anyone involved with publishing, print and paper wherever you are.

On Friday, management board chairman and CEO of Heidelberger Druckmaschinen AG, Dr. Gerold Linzbach, announced that he will not renew his contract which runs until August 2017. Following a successful turnaround of the company, he will not seek to extend his contract and aims at pursuing new professional challenges and will continue to serve the company until the end of his contractual term, to enable the Supervisory Board time to find a replacement.


You will find some new sales and installations announcements below from Andi Druk in the Netherlands, as it invests in the first Canon Océ and Müller Martini integrated continuous feed inkjet and digital finishing lines for magazine and book production; and also for Manroland Sheetfed in Brazil with another Roland 700 – both on Monday. On Tuesday, Witherbys in London increases automation and output with a new Speedmaster XL 75-6 and automated Stahlfolder CH 56; Inci.Flex in Italy becomes the first to automate its flexo platemaking process with Esko’s new CDI Crystal 5080 XPS flexo platemaker, debuted at drupa. We also have Toppan Forms, which is now the biggest Kodak Prosper Inkjet customer in the world, as it adds a fifth Prosper Stream Inkjet press – a Prosper 6000C; while German commercial printer Nino-Druck made its first steps into the personalised photo market with Taopix at drupa.

On Wednesday we announced that Anton Group UK will be the first in the world to work with the new Kodak Ultrastream printhead shown in tests at drupa. This was followed by corrugated packaging printer Grupondunova in Catalonia, which becomes the first Spanish company to invest in the Inca Onset X large-format inkjet flatbed press, complete with ClinchTech Robotics. Then we had Park Communications in the UK, which has added a four-clamp Horizon BQ470 PUR perfect binder to deliver cost effective fast turnarounds. Thursday saw IBW Industrial Binding in Belgium increase its investment in Muller Martini kit with a new Diamant MC 60 bookline, and an Alegro perfect binder with extremely short changeover times, to use with the new hard-cover line.

On Friday, to round off the week, we included Xerox with early adopters at drupa 2016 snapping up no less than 120 Xerox Production Inkjet presses, including continuous feed and more. Then we have Seaway Printing in the U.S., which expects a 50 per cent increase in productivity with its new Speedmaster XL 106-4+L from Heidelberg USA. You will find lots of new kit this week if you check out the news announcements carefully. These include Canon SA on Monday as it launches its new imageRUNNER Advance C5500 series, intelligent multifunctional devices aimed at today’s modern working environment. Xitron on Tuesday. KBA-Flexotecnica on Wednesday, as well as SEI Laser. On Thursday, EFI released Packaging Suite 4.0 debuted and shown at drupa; and then we have KBA with the Varijet B1 Xerox-powered digital press (also from Gareth Ward, Print Business); and then Elitron with three new digital cutting machines which were shown at drupa.

On Friday we have Fujifilm with its new processless plate, the Superia ZD, which is UV-compatible and designed for longer runs. Lastly, from Ricoh South Africa with new wide-format multifunction printer which it is aimed at the CAD/GIS and graphics markets in EMEA.

The tailender for this week: On Monday, Manroland Web Systems opened the doors of its new digital web STORE. So, now you have a 24-hour, fast shopping ability on-line.

That’s all until next time.
My best regards,
Mike Hilton

ValuePublishing Mike Hilton News Review 15072016.002


Our e-News comprises:  Headline News – Online Feature Articles – the Verdigris initiative from Digital Dots. Our Drupa and FESPA Newsrooms can be accessed from the Index on our Home Page, as well as News in Review, which provides a weekly overview and listing of all news added to the site. 





Headline News
Over 28,000 news items have now gone online since we launched our Website in September 2001. News for the past 24 months can still be accessed via the Home Page and its continuation news pages

Mon 18 July…   
HP’s new business growth opportunities at Photokina 2016
Photo finishers and professional Photo labs will experience the new HP Indigo 12000 and new applications from the HP Latex 570…

Sun Chemical at GlassTec 2016 in Düsseldorf
Sun Chemical to present its latest SunVetro offerings at GlassTec 2016, taking place at Messe Düsseldorf, from 20 – 23 September…

The new Manroland web STORE opens its digital doors
The time has come: Having been announced over the past two months and having been greeted enthusiastically…

Fully automated digital inkjet for Andi Druk Netherlands
Andi Druk invests in first Canon Océ and Müller Martini integrated continuous feed inkjet for magazine and book production…

Brazilian book publisher achieves goals with Roland 700
Multi Marcas Editoriais Ltda (Editora Construir) promotes education and literacy through innovative books…

Canon’s new imageRUNNER Advance C5500 series
Canon SA launches new flagship, intelligent multifunctional devices for today’s modern working environment…

Tue 19 July…   
Canon Europe and Goloseo support Room to Read
Canon to ship Goloseo children’s books produced at drupa 2016 to South Africa for the Room to Read Literacy Programme…

Xitron begins shipments of USB/SCSI Interface
Replaces obsolete SCSI cards in Trendsetter CTP installations with an economical alternative and provide an extended ROI…

Witherbys invests in Heidelberg automation and productivity
Witherbys in London increases automation and output with new Speedmaster XL 75-6 and automated Stahlfolder CH 56…

Inci.Flex first with Esko’s CDI Crystal 5080 XPS
Gravure quality with flexo plates coming from an integrated unit that simplifies and automates flexo platemaking…

Japan’s first Kodak Prosper 6000C Press for Toppan Forms
Toppan Forms is now the biggest Kodak Prosper customer in the world with a fifth Prosper Stream Inkjet press…

Nino-Druck targets personalised print with Taopix
The German commercial printer made its first steps into the personalised photo market with Taopix at drupa…

Wed 20 July
Anton to become world’s first with new Kodak printhead
Anton Group UK will be the first in the world to work with the new Kodak Ultrastream printhead shown in tests at drupa…

Ricoh SA appoints head of Production Print Business Group
Ricoh South Africa has appointed Frank de Afonseca to head up its Production Printing Business Group…

The new KBA-Flexotecnica NEO XD LR ‘Hybrid’
First fully hybrid extremely innovative machine for all popular flexo technologies drew the crowds at drupa…

SEI Laser: Digital die-cutting and creasing a reality
SEI Laser impressed the industry with the models PaperOne 5000, 3500 and with Packmaster OEM WD at drupa…

Inca Onset X1 with ClinchTech Robotics for Grupondunova
Corrugated packaging pioneer Grupondunova becomes the first Spanish company to invest in the Onset X…

Park further invests in digital department with Horizon buy
Park Communications adds a four-clamp Horizon BQ470 PUR perfect binder to deliver cost effective fast turnarounds…

Thu 21 July…   
Two Sides Global Research Survey 2016 available
Consumers still value print & paper, but numerous environmental misunderstandings persist due to a serious lack of awareness…

EFI releases Packaging Suite 4.0
EFI Packaging Suite 4.0, shown at drupa, offers new value for label, folding carton and flexible packaging converters…

KBA takes the modular approach to inkjet
The Varijet was not shown at Drupa, but is KBA’s pitch for the B1 digital press market has its eyes focused on carton printing…

Elitron’s drupa hat-trick with a focus on automation
Elitron has significantly increased its product range, and chose the drupa stage to launch three new digital cutting solutions…

IBW enters Hardcover Segment with Diamant MC bookline
IBW Industrial Binding in Belgium increases its investment in Muller Martini kit with a new bookline, and a perfect binder…

Drytac Europe announces enhanced Emerytex
An improved textured anti-slip laminating film for indoor and outdoor applications, including floor graphics…

Fri 22 July…   
Dr. Gerold Linzbach to leave Heidelberg in 2017
Management board chairman and CEO, Dr. Gerold Linzbach will not renew his contract which runs until August 2017…

Deal too far as Xerox rebuffs Donnelley’s approach
RR Donnelley believed there was potential in combining with Xerox’s technology, but Xerox found it an offer they could refuse…

Xerox at drupa: More than 120 initial sales successes
Early adopters at drupa 2016 snapped up Xerox Production Inkjet presses, including continuous feed and more…

Seaway adds Speedmaster XL 106 with Inpress Control
Seaway Printing in the U.S., expects a 50 per cent increase in productivity with Speedmaster XL 106-4+L from Heidelberg…

Fujifilm releases the Superia ZD processless plate
Fujifilm announces the addition of new processless plate – Superia ZD – compatible with UV and for longer runs…

Ricoh’s new A1 production printer for CAD/GIS
Ricoh’s new wide-format multifunction production printer aimed at the CAD/GIS and graphic markets in EMEA…

Last lead article from Friday in previous update…  

Last issue’s Friday lead article…
Sappi sustainable packaging solutions at FachPack 2016
Latest innovative sustainable products are designed to minimise the use of fossil-based plastic packaging…

GraphicRepro.Net e-News  (ISSN 1814-2923) is sponsored and made possible by:

Heidelberger Druckmaschinen AG  (Heidelberg), The world’s largest printing press manufacturer for the industry worldwide. Heidelberg customers enjoy the most comprehensive and extensive sales and service network in the industry for JDF compliant workflow, computer-to-plate, sheetfed offset, Web-to-print, digital printing, digital inkjet for labels and packaging, packaging and finishing, all with complementary consumables. Heidelberg has offices in around 170 countries. Visit the Heidelberg Website for more information.

drupa 2016 (drupa), the international flagship fair of the printing and media industry, responds to the challenges of the changing market and provides pioneering solutions for the future. This is highlighted by the new marketing and communication strategy where drupa claims its position as ‘No.1 for Print & Crossmedia Solutions’ with the slogan ‘touch the future’. The issues of ‘package printing’, ‘multichannel’, ‘green printing’, ‘3D printing’, and ‘functional printing’ will become increasingly important to the overall communication strategy. To find out more, visit the drupa 2016 Website.

Online Feature articles 2014 – 2016
There were again well over 70 last year, 90 in 2014, and over 90 in 2013 which can still be accessed via the Index on the Home Page, with prior years’ via Search Archives (option 2).

Downloads 2016 Chapter 01

Two Sides Global Research Survey 2016
Consumers still value print & paper, but environmental misunderstandings persist due to serious lack of awareness…

Technology-related Chapter 02

Previous…   
e-Commerce, automation and cloud for print
The Internet and World Wide Web have opened up new opportunities for printing, but new challenges too. By Simon Eccles…

Online Features Jul/Aug Chapter 06

Previous…   
L’Imprimerie looks back at its waterless printing strategy
The French daily newspaper Le Figaro has grown its business, thanks to waterless printing and the switch to Toray MX10 plates…

Verdigris – Environmental Initiative

Laurel Brunner’s weekly Verdigris Blogs 2016

Most recent…   
Green fashion
The weekly Verdigris blog by Laurel Brunner – Fri 15 July

Technology Guides – from Digital Dots

Technology Guides for Wild Format 2016

Wild Format Technology Is All About You
This is the first in a new series of articles explaining how you can use wide-format digital printing technology to produce…

Into the Great Wide Open
Harvesting the powers of modern wide-format digital printing, it is possible to elicit a nod and a smile from even the most…

Industrial Revolution
Printing has always been an industrial process. Done right, productivity continues to rise and costs to fall. But…

Why ink matters for Wide-Format Digital Printing
Choosing the ink and pigments to use in printing has always been a crucial decision, one that is very much related…

FESPA Newsroom
The FESPA Newsroom can be found via the Index on our Home Page.

FESPA Federation News in 2016

Previous…   
FESPA Mexico 2016 content-rich educational programme
FESPA Mexico educational programme ‘Seek New Horizons in Print’ set to inspire printers from Mexico and Central America..

FESPA to host Digital Textile Conference in Milan
Programme developed with FESPA Italia and leading Italian fashion & textile associations: 30 September 2016…

Drupa Newsroom
Our Drupa Newsroom with news from Messe Düsseldorf and for Drupa 2016 can be found in the Index. It is divided into the following Chapters for your convenience and ease of use… but you must scroll down to view each Chapter when you visit the Newsroom

drupa daily to download as PDFs
These jam-packed drupa daily news issues are ready to read now. You can download each one complete as a PDF…

drupa daily issue No 1 on 31 May 2016
Includes drupa President and Koenig & Bauer chief executive Claus Bolza-Schünemann’s Red Sofa chat with Thomas Fasold…

drupa daily issue No 2 on 1 June 2016
Includes Kodak chief executive Jeff Clarke talking to Darryl Danielli about the business’s evolution and how it’s getting back to its roots…

drupa daily issue No 3 on 2 June 2016
Includes Canon EMEA president and chief executive Rokus van Iperen’s talk with Darryl Danielli about the importance of merging cultures…

drupa daily issue No 4 on 3 June 2016
Includes Landa Digital Printing founder and chairman Benny Landa as he tells Darryl Danielli how he has been retired for 50-plus years…

drupa daily issue No 5 on 4 June 2016
Includes Enrique Lores, HP president of Imaging and Printing talking to Darryl Danielli about growth…

drupa daily issue No 6 on 5 June 2016
Includes Olaf Lorenz, GM of Konica Minolta Business Solutions Europe, as he discusses the KM-C with Darryl Danielli…

drupa daily issue No 7 on 6 June 2016
Includes Jean-Pascal Bobst, chief executive of Swiss manufacturer
Bobst talking to Darryl Danielli about the importance of family…

drupa daily issue No 8 on 7 June 2016
Includes Eijiro Hori, president of post-press kit manufacturer Horizon sharing his thoughts on the importance of partnerships with Darryl Danielli…

drupa daily issue No 9 on 8 June 2016
Includes Massivit chief executive Avner Israeli emphasises to Darryl Danielli that printers should embrace the 3D opportunity sooner rather than later…

drupa daily issue No 10 on 9 June 2016
Includes Marabu chief executive York Boeder talking with Thomas Fasold about digitisation in printing and the strengths of screen printing…

drupa daily issue No 11 on 10 June 2016
Includes Wolfgang Kroplunik, head of business development & Western Europe, Uncoated Fine Paper at Mondi, talking with Thomas Fasold about paper and changing requirements in the digital transformation…

drupa 2016 Exhibitors’ show + post-show News
Latest additions – and counting – can be accessed in our drupa Newsroom.

Elitron’s drupa hat-trick with a focus on automation
Elitron has significantly increased its product range, and chose the drupa stage to launch three new digital cutting solutions…

KBA-Flexotecnica’s new NEO XD LR ‘Hybrid’
First fully hybrid extremely innovative machine for all popular flexo technologies drew the crowds at drupa…

Manroland Sheetfed ‘The Evolution of Print’ at drupa
‘The Evolution of Print’ at the heart of Manroland Sheetfed’s drupa showcase and encapsulating its vision…

They are print: Manroland Sheetfed at drupa
A whole new world of inline print finishes met visitors to the Manroland Sheetfed GmbH stand in Hall 14 at drupa 2016…

SEI Laser digital die-cutting and creasing at drupa
SEI Laser impressed the industry with the models PaperOne 5000, 3500 and with Packmaster OEM WD at drupa…

Previous…   
Agfa Graphics shone with breaking new technologies at drupa
With its strong showcase of offset and wide-format inkjet solutions, Agfa Graphics underlined its commitment to the print industry at drupa 2016…

KAMA: Efficient short run finishing success at drupa
KAMA successfully launched world’s first folder-gluer for short-run folding cartons at drupa 2016…

Manroland Web Systems’ Digital Workflows at drupa
Continuous improvement in performance with perfectly integrated hardware and software is convincing customers worldwide…

Sun and BASF: ‘Packaging for a more sustainable world’
Sun Chemical and BASF present the potential of their latest solvent-free ink solutions to deliver more sustainable flexible packaging…

drupa 2016 News from Exhibitors (now in alphabetical order)
The series of over 240 articles can be accessed in our drupa Newsroom in alphabetical order.

post-drupa 2016 News from Messe Düsseldorf

Previous…   
Decisive impulses for the global print industry at drupa
drupa 2016 was a resounding success with excellent business deals concluded in an outstanding investment climate…

drupa to stick to its proven 4-year cycle
The No. 1 trade fair for print and cross-media solutions to be held in Düsseldorf again from 23 June to 3 July 2020…

drupa ante portas Blogs 2016
Includes the tenth and final article in this series from Andreas Weber in Mainz, Germany…

drupa 2016 Expert Articles – and more
Includes the eleventh and final article in this series from Claus Bolza-Schünemann, CEO and president of Koenig & Bauer (KBA) and drupa president 2016…

Previous…   
E-commerce, automation and cloud for print
Touch the future. Drupa Expert Article No 9 by Simon Eccles, who over the years he has been editor of eight industry publications. Today he writes white papers and technical reports and contributes regular technical features to many publications…

The Graphic Repro On-line Website is supported and sponsored by: 

Antalis South Africa, Canon SA, Screen Europe,  Drupa 2016,  Esko,  FESPA.  Heidelberger Druckmaschinen AG,  HP Graphic So lutions, Kemtek Imaging Systems,  Krause-Biagosch,  Leonhard Kurz Stiftung,   Manroland Web Systems GmbH, Muller Martini AG,  Ricoh Europe,  Sappi LimitedThunderbolt Solutions, and UPM-Kymmene.

If you would like to send news for consideration for the Graphic Repro On-line Website (ISSN 1814-2915) or to submit comments, please e-mail Mike Hilton at: graphicrepro.za@gmail.com.

Our Website urls are:

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GraphicRepro.Net e-News (ISSN 1814-2923)  provides weekly updates from the Graphic Repro On-line Website and is  compiled and published by Mike Hilton, graphicrepro.netPO Box 10 Peterburgskoe Shosse 13/1, 196605 Pushkin 5, St. Petersburg, Russia.  e-mailgraphicrepro.za@gmail.com

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