Advertisements

Archive

CEO Talk on Innovation

#drupa2020.png

Von Andreas Weber, Head of Value |  English Version

 

Es wird seit 1977 meine 11. drupa sein, die ich im Juni 2020 besuchen werde. Zunächst als ‚normaler‘ Fachbesucher, dann im Besucherrekordjahr 1990 als Aussteller, später als Journalist und in den letzten Jahren als Analyst und Blogger. — Ganz klar ist, die Dinge wandeln sich. Standen früher Maschinen und Geräte im Fokus, sind es heute Lösungen, Konzepte, Perspektiven und Anwendungsmöglichkeiten.

Meine Presseakkreditierung


 

Der Andrang der Hersteller als Aussteller ist ungebrochen. Messe-Direktorin Sabine Geldermann spricht stolz von einer ausverkauften #drupa2020, inkl. neuer Messehalle 1. Hier hatte 1951 die drupa ihren Erfolgslauf gestartet, als der damalige Heidelberg-Chef Dr.  Sternberg die ganze Halle angemietet hatte.

Die Entwicklung bei den Besucherzahlen erfüllt mich aber mit großer Sorge. Klar, die fortschreitende Automatisierung und der Weg Richtung Industrie 4.0 bringen Rationalisierungseffekte mit sich, die Personaleinsparungen ermöglichen.

 

drupa Stats aus Wikipedia.png

Quelle: wikipedia

 

Aber: Seit langem ist es nicht gelungen, neue Zielgruppen für die drupa in nennenswertem Umfang zu begeistern: Menschen, die sich auf breiter Front mit modernen Marketing- und Kommunikationsthemen beschäftigen müssen. Und dabei Print im Fokus haben sollten, es aber immer weniger tun. Woran liegt das wohl? Was läuft in der Kommunikation schief?

Denn, ganz ehrlich, solange ich es miterleben kann, war es im Vorfeld einer drupa noch nie so ruhig. Das kann man nicht nur den Veranstalter und Organisatoren anlasten. Die Fachpresse, früher ein Erfolgsgarant, ist nur noch ein Schatten ihrer selbst (von ganz wenigen Ausnahmen abgesehen!), findet kaum noch Leser und Unterstützer. Herausragende Fachveranstaltungen, wie die vom f:mp Fachverband Medienproduktioner e.V. initiierte Print Digital Convention haben sich zwar gut entwickelt, sind aber zuletzt im Mai 2019 mit 1.200 Besuchern mager frequentiert gegenüber den zeitgleich stattfindenden Digital-Events wie OMR in Hamburg mit über 50.000 Besuchern oder der Berliner re:publica mit 20.000 Besuchern.


Warum setzt sich die Branche nicht breitenwirksam, konzertiert und öffentlich für ihr Anliegen und vor allem ihre Existenzberechtigung ein? Und bezieht klarer Position, was und wie sich die Dinge im Digitalzeitalter verändert haben.


 

Noch ist etwas Zeit. Aber ganz rasch muss etwas passieren. Sonst heisst es (wieder mal): „Operation gelungen, Patient tot.“ Und ein unrühmliches Ende zu finden wie die CeBIT, das ist der drupa und der Printbranche nicht zu wünschen.

 


Im Rahmen meiner Möglichkeiten helfe ich gerne und biete eine Reihe von Möglichkeiten sich hinzu bringen. So beim Expertennetzwerk #Think!Paper, das u.a. von Mondi, GT Trendhouse 42 und Jubels unterstützt wird; oder aber auch mit dem neuen Blog „HotspotSubscription“, der als Thema „Renewal of Print“ besetzt hat, und damit aus dem Stand heraus für hohe Aufmerksamkeit gerade auch ausserhalb der Branche sorgt. Das von mir und Partnern gegründete DigitaldruckForum ist als Brancheninitiative immer noch aktiv und hat via XING über 1.200 Gruppenmitglieder. Last but not least: Mein Blog ValueTrendRadar.com als Kompendium für Kommunikation mit Print hat seit der #drupa2012 über 120.000 Leser aus fast 160 Ländern der Welt gefunden.


Möglichkeiten gibt’s viele. Man muss sie nur ergreifen. In diesem Sinne bin ich weiter optimistisch.

Wie steht es bei Ihnen? Ich freue mich auf Ihre Meinung. Lassen Sie uns in einen aktiven und konstruktiven Dialog treten!

 

ThinkPaper Wortbild PRINT

 


 

Advertisements

ThinkPaper Rüdiger Maaß.001

 

#Think!Paper Edition 3, Vol. 9

Interview by Andreas Weber, Head of Value

 


Nothing stands in the way of the prospering future of print. Assuming we know how it works! That’s the way to describe Rüdiger Maaß‘s credo. For about two decades, he has been tirelessly committed to contemporary, highly effective print media production with a penchant for digital printing and specialties in print. It is therefore fun to deal with him and his actions and to break new ground.


 

What is the beauty of print in the digital age?

Rüdiger Maaß: I think the right answer is a multi-layered list:

  • Multisensory and thus the possibility of deceleration to reach a best-in-class attention
  • Interaction to better bond with the brand
  • Experience through action
  • Immense credibility and navigation aid in the jungle of information aesthetics
  • etc. … the list can be extended as a never-ending story!

But in the end, it’s not just about the “beauty” of print, but about the effect. And this effectiveness becomes all the stronger, the more print is staged by an overall concept in line with digital communication. The task is – as always – to put the strengths of print in the right place.

 


 

Everything in the Mobile Age is so fast. Why is the adaption of digital printing technology innovations so slow?

Rüdiger Maaß: Is it really like that? I’m convinced that digital printing (in whatever form) is immensely fast and fully automated. From my experience, the associated ideas and concepts from the advertising industry are missing – and of course the access to the digital data of the “users”. And in the end it’s all about the courage !

And “fast” is always in the eye of the beholder. Customers who do not know would be surprised to learn that they can get an individual print product in less than 24 hours or even a same day delivery.

 


 

What are the key drivers for a powerful & successful print service biz today and what will it be in the future?

Rüdiger Maaß: The key to success is certainly the conceptual advice — who can not afford, can only assert itself as a ‘print-mate’ in the niche. With our unique ’Creatura’ initiative, we developed the Creatura meta-analysis for advice support how to use print media and special effects in the best way.

This meta-analysis is the bible of ’print staging / conception’. However, the resulting knowledge base is immensely important not only for the service providers, but also for the advertising and communication agencies and for the advertising companies. The key to success is rethinking the direction of impact rather than moving on with speeding up the production process. Because knowledge about the effect of print beats ’quick&dirty reach’.

 

The Creatura meta-analysis “The Power of Print” is a must have and must read publication. Available in german and english.


 

About

Rüdiger Maaß is Managing Director of Fachverband Medienproduktion e.V. f:mp — the Association Media Production e.V. — f: mp. From the beginning, he has dedicated himself to the topic of digital printing and has always started effective initiatives to open up new application possibilities for and with print. In the meantime, f: mp has numerous projects and cooperations that lead beyond narrow industry boundaries. High-light is the congress trade fair PRINT & DIGITAL CONVENTION, which will be realized together with Messe Düsseldorf and will provide important impulses at drupa 2020.


 

Im Original: Die deutsche Textversion

Der prosperierenden Zukunft von Print steht nichts im Wege. Vorausgesetzt, wir wissen wie es geht!  So könnte man das Credo von Rüdiger Maaß beschreiben. Unermüdlich setzt er sich seit rund zwei Jahrzehnten für eine zeitgemäße, hoch wirkungsvolle Printmedien-Produktion ein, mit einem Faible für Digitaldruck und Spezialitäten im Print. Es macht daher Spaß, sich mit ihm und seinem Tun auseinanderzusetzen und neue Wege zu beschreiten.

Frage 1

Ich denke, es ist eine vielschichtige Liste:

  • Multisensorik und damit die Möglichkeit der Entschleunigung mit höherer Aufmerksamkeit
  • Interaktion zur besseren Bindung mit der Marke
  • Erlebnis durch Aktion
  • Immense Glaubwürdigkeit und Navigationshilfe im Dschungel der Informationen
  • Ästhetik
  • usw. … die Liste lässt sich beliebig erweitern!

Aber am Ende geht es nicht nur um die „Schönheit“ von Print, sondern um die Wirkung. Und die Wirkungseffizienz wird umso stärker, je mehr Print durch ein Gesamtkonzept im Einklang mit der digitalen Kommunikation inszeniert wird. Aufgabe ist es also – wie schon immer – die Stärken von Print richtig in Szene zu setzen.

Frage 2

Ist das wirklich so? Ich bin überzeugt davon, dass gerade der Digitaldruck (in welcher Form auch immer) immens schnell und voll-automatisiert ist. Aus meiner Erfahrung fehlen die zugehörigen Ideen und Konzepte aus der werbungtreibenden Industrie – und natürlich der Zugriff auf die digitalen Daten der „User“. Und am Ende der Mut !

Und „schnell“ liegt ja immer im Auge des Betrachters. Kunden, die es nicht besser wissen, wären sicher überrascht, zu erfahren, dass sie in weniger als 24 Stunden ein individuelles Printprodukt bekommen können. Oder sogar eine Lieferung am selben Tag!

Frage 3

Der Schlüssel zum Erfolg ist sicher die konzeptionelle Beratung – wer die nicht leisten kann, wird sich als ‚Print-Erfüllungsgehilfe‘ nur in der Nische behaupten können. Mit unserer Creatura-Initiative haben wir zur Beratungsunterstützung – quasi wie Print und Veredelung eingesetzt werden muss – die Creatura-Metaanalyse https://www.creatura.de/metaanalyse entwickelt.

Das ist quasi die ‚Bibel der Print-Inszenierung/Konzeptionierung‘. Die dadurch entstehende Wissens-Basis ist jedoch nicht nur für die Dienstleister immens wichtig, sondern auch für die Werbe- und Kommunikationsagenturen und für die Werbungtreibenden Unternehmen. Der Schlüssel zum Erfolg besteht im Umdenken in Richtung Wirkung und nicht im Weitermachen mit Geschwindigkeitssteigerungen im Produktionsablauf. Denn Wissen um Wirkung von Print schlägt schnelle ‚Reichweite‘.


Über Rüdiger Maaß

Rüdiger Maaß ist Geschäftsführer des Fachverband Medienproduktion e.V. f:mp. Von Anfang an hat er sich dem Thema Digitaldruck gewidmet und stets wirkungsvolle Initiativen begonnen, um für und mit Print neue Anwendungsmöglichkeiten zu erschließen. Inzwischen betreibt der f:mp zahlreiche Projekte und Kooperationen, die über enge Branchengrenzen hinausführen. High-light ist die Kongress-Messe PRINT & DIGITAL CONVENTION, die gemeinsam mit der Messe Düsseldorf realisiert wird und auf der drupa 2020 wichtige Impulse geben wird.

 


 

ThinkPaper Wortbild PRINT

Note

Read as well the summary of all #Think!Paper Conversations and get access to all of them.

 


ThinkPpaer-Key-Visual-Blog-Post.001

#Think!Paper — the key facts at a glance

What we do
We evaluate and profile print and its proponents as an effective driving force for transformation – across all industries!

Our mission
We show, first and foremost, that print is by no means driftwood in an ocean of transformation (with Titanic-style effects) but rather a solid anchor for the ‘tsunamis in our heads’!

Our USP

  • We are bringing together the brightest minds to form interdisciplinary #Think!Teams with a global outlook.
  • We are building up the finest pool of expertise with a clear focus on interaction, discourse, customer experience and sustainable conversations.
  • We are reinforcing the bedrock of any successful ‘digital’ transformation – proficient, dynamic and meaningful communication.

Benefits for our partners
We help our partners make new and market-relevant discoveries that inspire them and inject new energy into their development.

 


 

ThinkPaper Wortbild PRINT.png

Von Andreas Weber, Head of Value | English Version

Mit Blick auf dramatisch sinkende Börsenkurse: Stecken Druckmaschinenhersteller und mit ihnen die Druckereien (wieder einmal) in einer tiefen Krise? Die Antwort lautet: „Nein, aber…“ — Denn äußerst heikel ist, dass der Strukturwandel im Geschäft mit Printmedien tiefergehende Auswirkungen hat, als bislang angenommen.Und das haben die meisten unterschätzt.

Status quo: Nichts geht mehr vom Fleck weg!

  1. Die überwiegende Zahl der Druckereibetriebe kann ebenso wie ihre Lieferanten kein organisches Wachstum mehr erzeugen.
  2. Kostensenkungs-Maßnahmen sind weitgehend ausgenutzt resp. schon gar kein Erfolgsgarant auf lange Dauer.
  3. Die für die Branche probate Massnahmen in kritischen Situationen — das Umschwenken auf neue Technologien zur Printmedien-Herstellung (z.B. Inkjet-Druck) — zieht nicht mehr, da es seit Jahren nicht richtig in Schwung kommt und wirkt daher nur wie ein Tropfen auf den heissen Stein.
  4. Last but not least, gemäß Stimmen aus der Analystenszene: Medienwirksame, öffentliche Veranstatungen wie Pressekonferenzen auf Messen/Kongressen oder Bilanzpresse-Konferenzen sind zumeist völlig überfrachtet, verkropft und gespickt mit Insider-Detailinfos, die verhindern, den Blick für das Wesentliche zu erhalten.

Sind trotzdem Ad hoc-Maßnahmen möglich? Ja und nein. — Zuviel muss sich grundlegend ändern, wie die lesenswerte #Think!Paper-Expertenanalyse zeigt. In den letzten acht Tagen haben führende Köpfe aus Europa und Amerika ihre Einschätzung zur Zukunft von Print auf den Punkt gebracht. Tenor: Print hat Zukunft und passt bestens ins Digitalzeitalter. Vorausgesetzt, die Geschäftsphilosophie wird radikal renoviert und entsprechend neue Go-to-Market-Strategien und -Umsetzungslösungen gefunden werden.

 


Wer wissen will, wie sich das auf Lieferanten auswirkt, kann die im #Subscription-Blog nachlesen im Interview mit Dr. Ulrich Hermann, Chief Digital Officer bei Heidelberger Druckmaschinen: „Subscription & Print: Einblicke, Entwicklungen und Marktszenario“.


 

Die wichtigste Erkenntnis für Druckereien verdanken wir Fraser Church aus UK: Eigentlich hat die Branche beste Chancen. Denn Print als Medium liefert durch seine herausragenden Kerneigenschaften — Trust and Value – genau das, was Print-Betriebe und ihre Lieferanten für sich nutzen und geltend machen müssten.

Am besten gelingt dies durch vorbildhafte, auf Konversationen ausgelegte, Multichannel-Marketing-Kampagnen, die Print in vernetzten Kommunikations-Szenarien fulminant wirken lassen. — Doch davon ist bis dato weit und breit nichts zu sehen. Funktionierendes Gattungsmarketing war der Branche schon immer fremd! Jeder kocht immer sein eigens Süppchen. Schade!

 


Lesetipps

Die aktuellen und exklusiven Think!Paper-Experten-Analysen in Form von Kurz-Interviews im Überblick:

Rüdiger Maaß: Put the strengths of print in the right place!

Fraser Church: „Use print when you need something considered or need to promote trust and value!

Hamilton Costa: „Print is not a common thing anymore! But it’s still relevant!“

Peter Gunning: „Print creates an unspoken trust!“

François Martin: „Print will remain but it will never be what it was!“

Jeroen van Druenen: „Print is always the start of a good conversation“

Bernhard Cantzler: „Print is a natural ’digital detox’ and helps deeper thinking!“

Morten B. Reitoft: „Print has a way higher impact than mobile and web!“

 

This slideshow requires JavaScript.

 


 

ThinkPpaer-Key-Visual-Blog-Post.001

 

#Think!Paper — the key facts at a glance

What we do
We evaluate and profile print and its proponents as an effective driving force for transformation – across all industries!

Our mission
We show, first and foremost, that print is by no means driftwood in an ocean of transformation (with Titanic-style effects) but rather a solid anchor for the ‘tsunamis in our heads’!

Our USP

  • We are bringing together the brightest minds to form interdisciplinary #Think!Teams with a global outlook.
  • We are building up the finest pool of expertise with a clear focus on interaction, discourse, customer experience and sustainable conversations.
  • We are reinforcing the bedrock of any successful ‘digital’ transformation – proficient, dynamic and meaningful communication.

Benefits for our partners
We help our partners make new and market-relevant discoveries that inspire them and inject new energy into their development.

 


 

ThinkPaper Fraser Church.001.jpeg

#Think!Paper Edition 3, Vol. 8

Interview by Andreas Weber, Head of Value

 


There are experiences that are unforgettable. Fraser Church lastingly impressed around 200 top experts who came to the 3rd DigitaldruckForum Congress in Gutenberg’s hometown Mainz, Germany, on November 11, 2004. He described as a profound marketing expert in the opening lecture “Creativity Creates Innovation” how to use print products individually, highly automated, targeted and highly effective. What he was talking about at that time is still valid today!“ — Benchmark!


 

What is the beauty of print in the digital age?

Fraser Church: The growth of the internet, digital and social media has changed our lives and how we act as people. Everyone expects instant access to information, and for many the technology has changed people’s behaviours as they want instant “likes” gratification. The speed at which information can be generated and delivered, means that some of the communication sent by both individuals and businesses is not always considered. It also generates content that is often ignored, or at best instantly deleted by the swipe of a finger or the click of a mouse. A phone’s secondary function is now a phone, with the usage enormously skewed towards messaging and listening/watching media.

For may they have lost the anticipation of receiving and opening a personal letter, or the more personal contact from a phone call, rather than an often-misunderstood electronic message.

Whilst many anticipated the demise of print, it is having a resurgence. Why? Well for starters, it is a tactile media that provides a sensory experience. The growth of eBooks has slowed, and by my reckoning based on watching others on my daily commute is declining as we see the resurgence of the printed book. Reading a physical book is a pleasurable experience, not only whilst commuting but also curled up on the sofa or in bed at bedtime. There is something good about folding over a page as you turn the bedside light off – the chapter for that day has finished.

Print also has longevity. Whether browsing for a fitted kitchen or catching up on the week with the Sunday papers, the medium is easily picked up, put down, revisited and shared. It is also a trusted medium – perhaps there is a belief that if someone has gone to the bother of printing something, then it must have been considered.

This is not print versus digital, but the right medium at the right time, with print definitely not dead in the digital age.

 


 

Everything in the mobile age is so fast. Why is the adoption of digital printing technology innovations so slow?

Fraser Church: In the lifespan of print, digital print is only in its infancy. It is only in recent years that we have seen the quality and speed of continuous inkjet be comparable to some of the more traditional off-set technologies.

Printing companies tend to be established businesses, with overheads, work-force and commitments to owners and shareholders. They have grown steadily with appropriate supporting infrastructures. They are not to be compared to digital start-ups who often are run out of serviced offices with minimal employees, and sometimes investment made on a speculative high risk/reward basis. Print Service Providers are real businesses with real people and established clients.

Investing in digital print technology therefore needs to be considered. The costs of investment are high (we are not talking about disposable desk-top printers), and any properly managed business would look for positive and sustainable ROI before making such investments. Therefore, until the commercials of speed, quality and cost stack-up, printers have rightly sometimes been shy of betting on the future. This is not about having the shiniest new toy, but all about providing a better product at a better cost for each customer.

With some of the recent advancements, I now believe the scales are increasingly tipping towards digital as it can deliver for not only shorter runs on specialist papers, but also long run across a wider range of stocks. Investing in this technology is now a much easier decision.

 


 

What are the key drivers for a powerful and successful print services business today and what will it be in the future?

Fraser Church: Understanding that print is not the only channel and that it can work well when working with other channels is vital. Each media has its own strength: Digital in instant news share, mobile for reminding, Apps for interactivity and print when you need something considered or need to promote trust and value.

Printers also need to understand data. Our industry is not now about producing multiple copies of the same item, but instead delivering unique, relevant experiences for every individual. With the advancement of technology, there is no reason that every catalogue a retailer sends out cannot be unique to the individual, with promoted items selected based on customer profile and shopping habits. But to do this print service providers need to understand how to work with their customers to use the data they hold to optimise the communication, with print often only being one part of an integrated communication plan.

It is also important to recognise that the modern marketer has been brought up in a digital world. Do not expect them to understand either print, or more importantly, what opportunities are possible with modern, dynamic and interactive digital print. People in our industry need to be evangelists.

Business who will succeeded are those that can take their customers on this journey and let them see the art of the possible. Print Service Providers, must now see themselves as Marketing Service Providers, often expanding their range of services to offer integrated campaigns. The future will be bright for those who do not just keep their heads down looking at ways to cut costs, but for those who recognise that we are in perhaps the most dynamic age of communication…and embrace it

 


 

DDF Congress Mainz 2004Fraser Church was already 15 years ago a great supporter and contributor sharing his vision and misson. See as well our “Update: DigitaldruckForum | Digital Printing Forum”


About

Fraser Church


Fraser Church is General Manager of CPX Group (www.cpx.group), a co-operative of eleven of the world’s largest and most innovative print and digital communication companies. He loves nothing better than evangelising about how print can deliver real value and return on investment for brands engaging with their customers.

Fraser is one of the founding members of the #Think!Paper initiave sharing his great insights and observations. 

 


 

ThinkPpaer-Key-Visual-Blog-Post.001

 

#Think!Paper — the key facts at a glance

What we do

We evaluate and profile print and its proponents as an effective driving force for transformation – across all industries!

Our mission

We show, first and foremost, that print is by no means driftwood in an ocean of transformation (with Titanic-style effects) but rather a solid anchor for the ‘tsunamis in our heads’!

Our USP

  • We are bringing together the brightest minds to form interdisciplinary #Think!Teams with a global outlook.
  • We are building up the finest pool of expertise with a clear focus on interaction, discourse, customer experience and sustainable conversations.
  • We are reinforcing the bedrock of any successful ‘digital’ transformation – proficient, dynamic and meaningful communication.

Benefits for our partners

We help our partners make new and market-relevant discoveries that inspire them and inject new energy into their development.


 

ThinkPaper Hamilton Costa.001.jpeg

#Think!Paper — Edition 3, Vol. 6

Interview by Andreas Weber, Head of Value

 


Hamilton Costa from São Paulo, Brazil, is not only an internationally renowned consultant and entrepreneur in the graphic communication market. He is an outstanding analyst and good friend. For many years we meet around the globe to talk about business and life and the pleasures in general. It is always a great honor and very insightful to talk to him and listen to him.


 

What is the beauty of print in the digital age?

Hamilton Costa: It’s to keep going relevant. Ten years ago, the mantra was the digital would take over everything, specially printing.

Now when we see the digital properly working, we can better compare it to analogical things. In the case of print there are comparative advantages like relevance: what is relevant, we print; longevity: we can still touch Gutenberg’s bible and maybe cannot find a file from two days ago; sensibility: touch, smell and visual impact. Among other things.


 

Everything in the Mobile Age is so fast. Why is the adaption of digital printing technology innovations so slow?

Hamilton Costa: Mainly because many marketers and creatives today have not experienced printing as they have done with digital applications. Print is not a common thing to them. When they realize what print can do in a communication loop, they adopt it and get better results, better ROI.

On the other hand, for many PSPs [Print Service Providers] the use of variable data and personalization is also not a common thing yet. They have to adapt themselves in getting the best from digital printing technology. It is an education process. It takes time. Unfortunately.


 

What are the key drivers for a powerful & successful print service biz today and what will it be in the future?

Hamilton Costa: First, to develop what I call advanced services. This means to offer services that substitute client’s business processes and save time and money to them. Like logistics, creation, design, digital platforms to marketing applications or make the access to printing customized and easier.

Second, the printing today and even more in the future is and will be part of many industrial processes. Additionally, the printing is every time more environmentally friendly. With this, there are and there will be dozens of opportunities for those with focus in helping and making printing affordable to customers that will require it.

 


ABGT Congresso 2017

Great experience: At the suggestion of Hamilton Coasta, in São Paulo — the global hotspot for transformation — Andreas Weber (heft) was able to get to know eminent and dedicated print professionals at the ABGT Congresso 2017 as a keynote speaker.


About

Hamilton Terni Costa is a senior consultant, author and professor. In his 40+ years career he managed national and international printing companies and experienced many printing market segments. He also managed industry associations. He is principal at AN Consulting in Brazil and Latin America director at Association for Print Technologies in USA.

Frequent speaker in many industry seminars he loves to motivate and challenge audiences in searching news ways to develop their own business.

Hamilton is one the founding partner of the #Think!Paper initiative.

 


ThinkPpaer-Key-Visual-Blog-Post.001

#Think!Paper — the key facts at a glance

What we do

We evaluate and profile print and its proponents as an effective driving force for transformation – across all industries!

Our mission

We show, first and foremost, that print is by no means driftwood in an ocean of transformation (with Titanic-style effects) but rather a solid anchor for the ‘tsunamis in our heads’!

Our USP

  • We are bringing together the brightest minds to form interdisciplinary #Think!Teams with a global outlook.
  • We are building up the finest pool of expertise with a clear focus on interaction, discourse, customer experience and sustainable conversations.
  • We are reinforcing the bedrock of any successful ‘digital’ transformation – proficient, dynamic and meaningful communication.

Benefits for our partners

We help our partners make new and market-relevant discoveries that inspire them and inject new energy into their development.


 

ThinkPaper Peter Gunning Interview.001

#Think!Paper — Edition 3, Vol. 5

Interview by Andreas Weber, Head of Value

Open minded, charming, visionary, professional: Peter Gunning is a best-in-class entrepreneur transforming print services into an outstanding marketing and communication solution business. It’s always amazing to watch was he is doing and telling us.

What is the beauty of print in the digital age?

Peter Gunning: We were told email would drop the COST of marketing to zero. But actually, what happened is it dropped TRUST to zero. Trust in digital communication is at all time low, what with fake news, phishing and scams.

Since print doesn’t cost zero, it creates an unspoken trust. It’s reassuring. We’ve tested marketing with lots of embellishment, and it gets a better response rate than simple flyers. Spot UV, hot foil, thick stocks. The fancier the piece, the more likely the recipient is to think “well they can’t afford to send this mailer to everyone, so maybe it’s worth a look”.

I also think the digital age has opened up more branding opportunities for businesses. Since the cost of producing large pieces has come down, it’s now possible to brand bigger surfaces, cost-effectively. As well as windows and walls, we’re now printing floors, ceilings and whole buildings. We even wrapped one of our queen’s castles!


 

Everything in the Mobile Age is so fast. Why is the adaption of digital printing technology innovations so slow?

Peter Gunning: It depends how you think about the question. If you’re only talking printer heads and dots per inch, then maybe it is slow, yes.

But if you think about it in terms of the whole client experience, I think it’s moving just as fast as the rest of the tech world.

Clients want to be able to do more things for themselves. As service providers, we’ve got to care about delivering an easy-to-use platform, which caters for that self-service. File checks, proofing, payment online. In fact, our Marqetspace.com online printer was recently the first in the world to offer “Buy now, pay later” with an instant credit check in the shopping cart, powered by Klarna. So, innovation is still happening fast, if you look in the right places!


nettl_IMGP8119_large.jpg

Nettl of Exeter, the  newest superstore. — Nettl is one of the most successful start-ups in the current print business worldwide. — Photo: nettle.com


 

What are the key drivers for a powerful & successful print service biz today and what will it be in the future?

Peter Gunning: One word. Diversification. Back in the day we were all about print. We had a network of hundreds of print shops in the UK, selling the usual stuff like flyers and business cards.

Gradually, over time, we found clients were going to a web designer instead of us. So, we knew we had to get into web. But that meant teaching all front-line team members how to pitch for complex projects. And that’s hard. 

It would be really easy to sell a client “a website like facebook” for €500. Actually delivering a project for that budget is a different thing entirely. Because before you can sell it, you’ve got to know how you’re going to make it. And how long that will take. And the time you take figuring that out, isn’t time you can bill the client. 

We thought there must be a better way. 5 years ago we started building our Nettl system. It allows printers to get started with web. It’s training, sales aids and a co-brand marketing toolkit to help win web work (and then keep the print!) What to pitch for and how to win. By following digital recipes created by our Nettl Geeks. 

The paradox is that now just about everything is achievable with software. The danger is how many rabbit holes you crawl down before you find the rabbit. 

People tell us that becoming a Nettl partner means they get more from their existing team. Maybe that’s why there are more than 200 co-brand Nettl locations round the world. 

Print will always be a part of our business. We just think we need to do other things first, in order to keep the print. That might be signs, websites or even search engine optimisation. I see that trend accelerating.


About

01-peter-gunning nettl

Peter Gunning is CEO of Grafenia plc, the people behind Nettl.com. Nettl is the largest network of web, print and design studios in the UK and has over 230 locations around the world. Nettl is available to printers and designers, as a co-brand programme. They keep their brand and become the exclusive Nettl partner in their neighbourhood. More at https://www.nettl.com/uk/nettl-partner/

 


 

ThinkPpaer-Key-Visual-Blog-Post.001.jpg 

#Think!Paper — the key facts at a glance

What we do

We evaluate and profile print and its proponents as an effective driving force for transformation – across all industries!

Our mission

We show, first and foremost, that print is by no means driftwood in an ocean of transformation (with Titanic-style effects) but rather a solid anchor for the ‘tsunamis in our heads’!

Our USP

  • We are bringing together the brightest minds to form interdisciplinary #Think!Teams with a global outlook.
  • We are building up the finest pool of expertise with a clear focus on interaction, discourse, customer experience and sustainable conversations.
  • We are reinforcing the bedrock of any successful ‘digital’ transformation – proficient, dynamic and meaningful communication.

Benefits for our partners

We help our partners make new and market-relevant discoveries that inspire them and inject new energy into their development.


 

ThinkPaper Jeroen van Druenen.001.jpeg

#Think!Paper — Edition 3, Vol. 3

Interview by Andreas Weber, Head of Value

 


It’s always a great pleasure to meet Jeroen van Druenen (fun included!). By chance you will meet him anyway: in Portugal, UK, Poland, the USA, Australia, Hongkong,.. and also sometimes (!) in Amsterdam. Haha! However in any case you will have a great conversation. There are not a lot like him around the globe. So read carefully what he has to tell us!


 

What is the beauty of print in the digital age?


Jeroen van Druenen: The beauty of print… The start of a good conversation. The attention prints get instead of an email. You see it happen every day. —  According to Erik B. Nordstrom (Co-President Nordstrom), their results were in part hurt by their decision to stop using printed direct mail to reach its customer for their loyalty program.

Even tech companies like Google and Facebook use print to communicate with their audience nowadays.

It’s there when you have time, it’s on your coffee table, ready to use. In DM we see (much) more ROI, and when it’s tailored and personalized the ROI will dramatically get higher.

And, yes, it’s more expensive than for example email but with much more revenues. And to be very clear, I am not against email, we embrace the digital age. We use it in a multi-channel way. We can automate a reaction on a personalized webpage to start a print job and vice versa. It’s not do this and don’t do that. No, it’s usage of every channel in every way.

Everything in the Mobile Age is so fast. Why is the adaption of digital printing technology innovations so slow? 


Jeroen van Druenen: Our industry has more fights.

  • Our industry is not sexy.
  • Our business partners are not digital savvys or they don’t understand the power of “personalized” print.
  • We need to educate our customers with more case studies, success cases etc.
  • We need to show that print in any form is sustainable and that we don’t pollute our environment.

What are the key drivers for a powerful & successful print service biz today and what will it be in the future?

Jeroen van Druenen: Key drivers to have a successful and profitable print service biz today are in my opinion the offering of multi-channel communications. By all means, printing as a service can be done everywhere. But adding value to paper is something different. Getting the right message for the right customer. Be relevant to them. Adding response mechanism to paper (purls/QR/AR etc.). And if you are relevant for the end customer it will be profitable for your customer and for your own company. So knowledge of marketing, knowledge of databases, knowledge how to get the information you want to use out of these databases, concepting, copy, design of all different channels etc.etc. And, yes, not every expertise is inside your company, so partner up with specialists to work together and built a strong relation with your customer.

Thank you very much for the great conversation!


 

About

 

Jeroen, Jacob, Andreas.jpg

Good friends for many years: Jeroen van Druenen, Jacob Aizikowitz, former President of XMPie, Andreas Weber. Photo: Jannie van Druenen.

Jeroen van Druenen, CEO @ Jubels — print and more. Based in Amsterdam, the Netherlands. A privately held marketing communication service provider and printing company. With more than 25 years of experience in the Graphic Arts and Communications industry Jubels offers customers effective, on demand, integrated crossmedia communications.

Specialties: 1:1 marketing, crossmedia campaigns, printing – offset & digital, fulfillment activities, web to print applications, personalized url’s & images.

Jeroen van Druenen is also President of the XMPie Users Group and Board Member of the global Xerox Premier Partner network. And at least as one of the active members of the Think!Paper initiative, he is always giving great advice to all of us.

 


ThinkPpaer Key Visual Blog Post.001

#Think!Paper — the key facts at a glance

What we do

We evaluate and profile print and its proponents as an effective driving force for transformation – across all industries!

Our mission

We show, first and foremost, that print is by no means driftwood in an ocean of transformation (with Titanic-style effects) but rather a solid anchor for the ‘tsunamis in our heads’!

Our USP

  • We are bringing together the brightest minds to form interdisciplinary #Think!Teams with a global outlook.
  • We are building up the finest pool of expertise with a clear focus on interaction, discourse, customer experience and sustainable conversations.
  • We are reinforcing the bedrock of any successful ‘digital’ transformation – proficient, dynamic and meaningful communication.

Benefits for our partners

We help our partners make new and market-relevant discoveries that inspire them and inject new energy into their development.


 

 

ThinkPaper GT + Mondi.001.jpeg

Foto: GT Trendhouee 42, Gelsenkirchen

Von Günter Thomas, GT Trendhouse42

#Think!Paper — Edition 2, Vol. 8

Frei nach dem Motto ‚,Papier muss leben und darf nicht flach sterben’’, sind wir vom weltweit bedeutenden Karton- und Papierhersteller Mondi mit der Aufgabe vertraut worden, ihren neu entwickelten und verbesserten PERGRAPHICA Karton in all seinen Facetten auf Herz und Nieren zu prüfen.

Ziel ist es gewesen, unsere geballten Kompetenzen sowie unsere gesamten Fertigungstiefen auf dem Material anzuwenden und somit die Grenzen des schier Unmöglichen zu überwinden.

Dazu haben wir zwei individuelle Testbogen zusammengestellt, die von einfachen Musterstrukturen, über ausgefallene Bildmotive bis hin zu anspruchsvollen Verpackungen alles relevante beinhalten. Diese wurden an unseren drei Produktionsstandorten mit sämtlichen Druck- & Veredelungsanwendungen versehen, welche unser Unternehmen zu bieten hat.

Durch unsere speziellen Folienkaschierungen, Heißfolien-, Reliefprägungen sowie Sieb- & Offsetdruck-Anwendungen mit verschiedensten Farben, Lacken, Pigmenten und Iriodinen wurde veranschaulicht, wie aus diesem Premium-Material ein hochveredeltes Print-Produkt entstehen kann.

 

Mein Fazit

Spannend war für mich zu sehen, wie bei PERGRAPHICA mit ungestrichenen Papieren und Kartons exzellente Ergebnisse erzielt werden können. Das habe ich so in meinen kühnsten Träumen nicht erwartet.

Das ungestrichene Designpapier wurde als „Papier für Perfektionisten“ entwickelt, da die Auswahl des Papieres in der Printkommunikation eine bedeutende Rolle spielt. Es ist ideal geeignet für alle hochwertigen Druckobjekte und sorgt für stets gleichbleibende und hochwertige Ergebnisse.

Zusammenfassend lässt sich sagen: Ein Endergebnis, das Faszination auslöst und die Augen verweilen lässt.

 

Fotos: GT Trendhouee 42, Gelsenkirchen


ValueInfobox

PERGRAPHICA wurde im Jahr 2015 als neue Premium-Papiermarke für Offset- und Digitaldruck vorgestellt. Durch die unterschiedlichen Färbungen, Haptiken und Grammaturen inspiriert dieses Premiumprodukt von Mondi den Markt der gedruckten Werbekommunikation und Verpackungsindustrie mit einem abwechslungsreichen Portfolio. Sie dazu den Bericht: „Premium-Papiere beflügeln Digitaltechnik im Print“


Weitere Informationen und Kontakt

GT News GT + Mondi.png


 

ThinkPaper Quo Vadis PrintTends.001

#Think!Paper — Edition 3, Vol. 1

Interview by Andreas Weber, Head of Value

 

Morten B. Reitoft from Denmark is one of my favorite colleagues. Dedicated to TV & Video to promote print in the best way. His advice is always valuable and well recognized around the globe. So I am happy to get his statements in the context of our unique #Think!paper work.

What is the beauty of print in the digital age?

Morten B. Reitoft: It’s tactile qualities, it’s a push media, and it represents a brand in multiple dimensions rather than just on a screen!


 

Everything in the Mobile Age is so fast. Why is the adaption of digital printing technology innovations so slow?

Morten B. Reitoft: One of the biggest obstacles for print, in general, is cost, time and distribution. The designing process is more or less the same, so the cost for both print and distribution is the major differentiator — and of course, the time it takes from idea to it reaches an audience.

An even more critical obstacle adapting print is two issues that we as an industry have:

  1. we believe we should measure print the same way as digital content, in clicks, impressions, etc. and that have till date been impossible
  2. we don’t even believe in print ourselves as an industry – just check how few printing companies that produce marketing material for their products and services on print!

The industry needs to take our own medicine and use print in our marketing. We have to define the measures for how we want to be accounted for.

I believe that print has a way higher impact than mobile and web since it last longer, has the tactility and represent a brand way better for the same reasons.

We have also forgotten some of the virtues from the past – print can be just pretty, engage and impress – in my opinion, that works too!


 

What are the key drivers for a powerful & successful print service biz today and what will it be in the future?

Morten B. Reitoft: The driver is the same as it has always been – demand! The service providers today have to figure out which markets to address.

If you want to be a commodity supplier, you’ll need volume, and probably prices are one of the major drivers for getting commodity customers. Today online printers can’t really differentiate on quality since all deliver to the standards, so the new with online printers is to offer same-day services as well as extending their offerings into, i.e. merchandise.

For printers who want to work with higher margin products – quality, diversity, paper, is the major drivers. Some printers even consider to work into new niches like packaging, labels, printed electronics, decor – and though really not related 3D. About the future – I have written an article that I still believe is right “Printers will be factories – and customers will buy from elsewhere” – referring to the fact that somebody will need to add value to a product and especially commodity printers will not be part of the value-adding process since they ONLY focus on price.

Thanks, Morten, for sharing your thoughts and insights.

 


 

Morten via Twitter

About

Morten B. Reitoft is an experienced CEO with a passion for development of ideas and business. He is very creative and very hard working and one of his greatest strength is his ability to encourage people – whether these are customers, employees or business partners.

Specialties: Creative, competitive, Great interest in both the detail and the overview, very good communication skills, inspiring, fast thinking, internationally oriented, great interest in people, business and processes.

Sign up for our INKISH.TV newsletter 

 


 

ThinkPpaer Key Visual Blog Post.001

#Think!Paper — the key facts at a glance

What we do
We evaluate and profile print and its proponents as an effective driving force for transformation – across all industries!

Our mission
We show, first and foremost, that print is by no means driftwood in an ocean of transformation (with Titanic-style effects) but rather a solid anchor for the ‘tsunamis in our heads’!

Our USP

  • We are bringing together the brightest minds to form interdisciplinary #Think!Teams with a global outlook.
  • We are building up the finest pool of expertise with a clear focus on interaction, discourse, customer experience and sustainable conversations.
  • We are reinforcing the bedrock of any successful ‘digital’ transformation – proficient, dynamic and meaningful communication.

Benefits for our partners
We help our partners make new and market-relevant discoveries that inspire them and inject new energy into their development.

 


 

#XeroxForum Key Visual AW

By Andreas Weber, Head of Value

Part 1: Xerox in convers(at)ion

No doubt: he was the (secret) star of the #XeroxForum 2019 in Portugal — without having to be present: John Visentin, since May 2018 Vice Chairman & CEO at Xerox Corporation. To reach this position was anything but smooth. As rarely before in the history of our industry was an open dramatic struggle between major shareholders and then CEO – Jeff Jacobson – kindled. Because Jacobson wanted to sell Xerox to Fujifilm. And failed miserably. The argument of the opponents: Xerox can create growth out of itself, if the traditional company completely renews itself.

Now, after exactly a year, the plan seems to work. For more than 30 years, as an analyst of Xerox, the company has always been at the top of my watchlist, with ups and downs and existential crises; but never before has a company of this size changed so brilliantly, so impressively, so quickly for the better.

 

Xerox Visual Motto

Bildschirmfoto 2019-05-19 um 10.19.05.png

IMG_6464


 

The ‘phoenix from the ashes’ effect

John Visentin said briefly and briefly on his LinkedIn account months ago, “Today’s Xerox is transforming itself into a technology powerhouse, one that is leveraging its deep heritage in innovation to fuel the future of intelligent work. We are reinvigorating our brand by rewiring how we operate as a company. Our talented team is digitally-driven, focused on commercializing innovation, simplifying and optimizing operations to better serve customers and partners, with a heightened commitment to shareholder returns.“ And he keeps his word. And he presented and quantified frankly his new strategy, I call them “less is more”, in front of financial analysts in early February 2019.The key message: Xerox must accept that sales are initially declining, but it remains profitable in any case, from 2021 re-formed and to grow dynamic.

A series of ad hoc measures and changes in top position appearing to be effective because top talent is being brought in from the outside. For example: Steven Bandrowczak, President and Chief Operations Officer at Xerox Corporation, June 2018, said: “Xerox is undergoing a massive evolution from a printer-focused enterprise to one’s creating connected, IoT enabled device supporting digital workflows. This is not your grandfather’s Xerox-this company is investing in sensor technology and developing a software strategy. Although it continues to rely on its Palo Alto Research Center, a staple of the company since the 1970s. ”

Attentive readers of my ValueBlog know what is meant: AI – Artificial Intelligence is a new focus at PARC and at Xerox. It goes new, contemporary and forward-looking ways, as my interview with Elisabeth Rochman from October 2018 occupied.

 

IMG_6094

Jeroen van Druenen, CEO Jubels print&more, Amsterdam, Xerox Partner Board Member and President of the XMPie Users Group, was listening carefully. 

 

High tension and maximum expectation: What will become of print?

In recent months, it has not always been easy to gauge how and if print or the Xerox definition of ‘graphic communications’ will play a central role. The #XeroxForum — hosted by Xerox to attract GC top customers from around the world, revealed that. Only working with Xerox for a few weeks, Terrence Clark used the opportunity for face-to-face meetings and clear statements. John Visentin personally hired him to create software at Xerox as a stand-alone business and, most importantly, as an important strategic pillar.

 

Bildschirmfoto 2019-05-19 um 12.26.46.png

 

Terrence Clark was impressed by the status of the subsidiary XMPie. Jacob Aizikowitz and his team were able to welcome him in Israel before the #XeroxForum and summarize on two days how the world of personalization and automation of multichannel solutions has evolved and how XMPie has become an ‘enabler’ for digital transformation in networked print media scenarios. “I come from the financial sector,” said Terrence Clark, “and can assure them that every industry, every business, must face the transformation in the Digital Age. This affects us as much as our customer.“ From his point of view, the conditions that Xerox can offer to create customer-specific, highly innovative, high-performance software solution offerings are outstanding. He also spoke with Xerox customers with interest and looked closely at Xerox partners such as geomarketing specialist LOCR, who briefed the #XeroxForum marketplace about their offer and how they can network with the specific Xerox solutions.

 

New focus was well received

The #XeroxForum 2019 followed my guideline “Less is more” with the motto: “What if we could print opportunies?”. The event was less crowded, but high-caliber, more focused, yet open and rich in the choice of topics and in the design of presentations and workshops. Courtney Harwood, Chief Marketing Officer at Xerox since August 2018, was responsible for the furious ‚Made to Think‘ brand re-launch. And reported in an inspiring way, as is not usual otherwise. ‘The Digital Illusionists’ Keenan Leyser and Matt Daniel-Baker showed for the first time a stage show that skillfully and intelligently ‘juggled’ digitization and transformation.

 

Bildschirmfoto 2019-05-19 um 12.31.37

James Duckenfiel, president of Xerox Premier Partner Group and CEO of Hobs Group / UK, introduced his extraordinary book ‘Spellbound: A grimoire of magical digital print ‘. Afterwards distributed to all participants a book as a gift. Bingo!

 

 

What else was important, I will describe in Part 2, which will soon go on air including an exclusive interview with Tracey Koziol and Hubert Soviche. Be curious.

 


NOTE

Via Twitter Moments it is possible to view a first summary with short texts, pictures and videos.

 

Bildschirmfoto 2019-05-19 um 12.29.41.png

⚡️ “#XeroxForum 2019” von @ValueCommAG

%d bloggers like this: