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Nice to remember: #drupa2016

#FreitagsGedanken von Andreas Weber | English version below

 

Die ganze Welt scheint nun erstarrt. Doch zu verharren wäre tödlich. Noch sind wir in der Lage, zu kommunizieren. Wenn auch nicht mehr persönlich von Angesicht zu Angesicht, so doch per Kommunikations-Technik. Wunderbar. Oder?

Aber: Ein Neustart in der Kommunikation nötig. Für uns in der Print-Branche hat Kommunikation eh eine ganz besondere Bedeutung. Sie ist Teil unserer DNA.

Darum hier aus meiner Sicht ein paar Anmerkungen und Tipps:

Haben Sie schon einen Notfallplan? Im Fokus: Vernetzung & Interaktion.

Besonders bedrohlich für uns im B2B:

Die Print-Fachpresse diffundiert; ca. die Hälfte oder sogar mehr der Titel wird wohl vom Markt verschwinden! Die ersten Verlage haben angekündigt, die Produktion der Print-Titel auszusetzen. Ob e-Newsletter, die Pressemeldungsinhalte der Herstellereindustrie kolportieren, Nutzen stiften, wage ich zu bezweifeln, 

Fachpressearbeit/PR, wie wir sie kennen, erscheint sowieso zu langsam in der Umsetzung, zumeist ohne eigenen Inhalt — und ohne Reichweite. Und ohne zu wissen, wie die Inhalte beim Empfänger ankommen.

Direktmarketing verpufft derzeit völlig. Denn: Viele arbeiten momentan nicht im Büro, an das die Mailings gehen.

 


 

Generell scheint für mich folgendes relevant:

  1. Egal was ich tue/anbiete: Wie erreiche ich überhaupt noch meine Kunden, Interessenten, Mediatoren und Multiplier?
  2. Wie evaluiere ich, was meine Stakeholder bewegt?
  3. Wie stelle ich sofort dynamische Beziehungen über Netzwerke her?
  4. Wie finde ich inhaltlich den richtigen Ton. Im Sinne von:  „Ich höre zu und gebe pro-aktiv Hilfestellung“. Und nicht: Ich sage Dir, was ich biete.
    Und spezifisch:
  5. Wie kann ich als Hersteller meine zur #drupa2020 geplanten Neuheiten ab sofort erfahrbar machen?
  6. Wie muss ich als Druckerei das Geschäft kommunikativ absichern bzw. Kontakte medial herstellen und ausbauen?
  7. Mit wem muss ich mich verbünden, um im Team schlagkräftiger zu sein.

Falls Se weitere Ideen oder Anregungen haben: Bitte bei mir melden. Wir schaffen das. Gemeinsam!

 


 

#FridayThoughts by Andreas Weber

 

Drupa wants to embrace the future. — We embrace the CHAOS!

The whole world now seems frozen. But to remain would be fatal. We are still able to communicate. If no longer face to face personally, it does so using state-of-the-art communication technology. Wonderful. Isn’t it?

But: A restart in communication is necessary. Communication has a very special meaning for us in the print industry. It is part of our DNA.

Therefore, from my point of view, here are a few comments and tips:

• Do you already have an emergency plan? In focus: networking & interaction.

Particularly threatening for us in B2B:

• The print trade press diffuses; about half of the titles or even more will probably disappear from the market! The first publishers have announced that the production of the print titles will be suspended. I doubt whether e-newsletters, crowded with press release content of the manufacturing industry, create benefits, will be the solution.

• PR work and trade press publishing as we know it seems too slow to implement anyway, mostly without its own content — and without reach. And without knowing how the content is received by the recipient.

• Direct marketing is currently evaporating completely. Because: Many are not currently working in the office to which the mailings go.

 


 

In general, the following seems relevant to me:

1. No matter what I do / offer: How can I still reach my customers, prospects, mediators and multipliers?

2. How do I evaluate what moves my stakeholders?

3. How do I instantly create dynamic relationships across networks?

4. How do I find the right tone in terms of content? In the sense of: “I listen and give proactive support”. And not: I tell you what I offer.

And specifically:

5. As a manufacturer, how can I make my new products planned for #drupa2020 tangible from now on?

6. As a print shop, how do I have to secure the business communicatively or establish and expand contacts in the media?

7. Who do I have to team up with to be more effective in the team?

If you have further ideas or suggestions: Please contact me. We can do it together!

BTW: I think the INKISH team could support all of us in the best way!

 


 

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INKISH CEO Heidelberg Interview

Foto: Screenshot via INKTISH.TV

Von Andreas Weber | English version via INKISH.NEWS

 

„Heidelberg ist systemrelevant“, wie CEO Rainer Hundsdörfer im INKISH.TV-Interview mit Morten B. Reitoft äußerte. Das ist unzweifelhaft so, ob man es nun mag oder nicht.

Schon seit Jahrzehnten gilt die Maxime: Geht es Heidelberg gut, gehts auch der Branche gut — oder zumindest weitgehend OK.

Meine aktuelle Analyse der jetzigen Entscheidung für ein „ADHOC Action Package“, das gestern Abend per Pressemeldung angekündigt, und heute per Webcast vom CEO und CFO Markus A. Wassenberg erläutert wurde, hat ad hoc weltweit Reaktionen von Top-Experten ausgelöst, Marktkennern, Beratern wie auch Technik- und Druckerei-Spezialisten. Und von Partnern und Mitbewerbern.

Einhellig wird nicht das neue Finanzkonzept (inkl. Entschuldung zur Liquiditätssteigerung etc.) in Zweifel gezogen. Auch wenn das bei Reduzierung von rund 2.000 Mitarbeitern schmerzhaft wird. Wohl aber die Kollateralschäden, die die notwenigen Einsparungen verursachen.

 

 

Die wichtigsten Punkte aus der öffentlichen Diskussion, objektiv geschildert:

  1. Was soll man jetzt glauben? —Heidelberg hat in den letzten 20 Jahren aus Sicht vieler entscheidendes Vertrauen verspielt. In Serie gab es ständig Neues: Strategiewechsel, Kosteneffizienzprogramme, Organisations-Änderungen und Restrukturierungen. Vieles klang verheissungsvoll, wurde aber nicht konsequent umgesetzt, sondern durch wiederum neues ersetzt oder aufgegeben.
  2. In keinem Fall hat mit den Neuerungen auch zeitgleich ein Kulturwandel bei Heidelberg eigesetzt. Daran erscheint den Experten das Wesentliche stets zerbrochen zu sein. Dies fing schon in der Ära Mehdorn resp. danach an und zieht sich durch bis heute.
  3. Die Innovationskraft von Heidelberg wird kaum in Zweifel gezogen, wohl aber dass Heidelberg „die PS auf die Strasse bekommt“
  4. Wenn es jetzt heisst: „Zurück zum Kerngeschäft mit dem man auch Geld verdient“, so stellt sich die Frage: Was genau ist das Kerngeschäft resp. die Kernkompetenz von Heidelberg? Der Offsetdruck-Maschinenbau? Die IoT-Fähigkeit? Das Print-Prozess-Management?
  5. Gerade auch gegenüber der Technik-Entwicklungen gibt es Einwände:  Es ist von Ignoranz und Dummheit die Rede, wenn es darum geht, die Perspektive zu wechseln, v.a. bei wichtigen Technik-Details wie Farbauftrag/INK-Kontrolle etc. sowie Multi-Color-Farb-Management sowie Workflow-Prozessen im Pre-Media-Bereich.
  6. Einhellig wird die Beendigung der Primefire-106-Produktion als krasser Fehler gesehen. Wobei sicher das Ende noch nicht klar ist, da Heidelberg intensiv nach Partnern fürs Inkjet-Printing sucht. Unklar ist aber, wer das sein soll, da andere bereits viel weiter sind als Heidelberg.
  7. Wieviel Spielraum hat Heidelberg tatsächlich, um sich aus dem alten Korsett zu lösen, um vom Produktverkauf zu Lösungsangeboten und vor allem zum Platform-Betreiber und damit dynamsichem Dienstleistungsanbieter zu werden?
  8. Dienen Heidelberg-Neuerungen, gerade auch durch Digitalisierung der Produktion und des Business-Management sowie durch Automation nur dazu, die Kunden zu befähigen, schneller und mehr an Commodity-Produkten zu produzieren? Was aus Expertensicht gar nicht das Ziel sein darf, da es Probleme nicht löst, sondern höchstens aufschiebt.
  9. Und last but not least, betriff nicht nur Heidelberg: „Wird die Krise durch den #Corona-Virus Heidelberg vom Markt fegen, da kaum noch Verkäufe realsiert werden können?“ — Eine Frage, der sich viele Hersteller und Druckereien gleichermaßen stellen müssen.

 


 

UPDATE: Die Diskussion per LinkedIn und Blogs nimmt Fahrt auf:

Widerspruch und starke Bedenken

Nun werden auch Stimmen laut, die hart mit der Heidelberg-Entscheidung ins Gericht gehen. So Druckerei-Unternehmer und Print-Innovator Peter Sommer, seit langem Heidelberg-Kunde, der sich nunmehr stark empört. Oder INKISH-CEO Morten B. Reitoft, der der Heidelberg-Führung ins Gewissen redet. Wohlbegründet!

 

 


Ihre Meinung ist gefragt! Diskutieren Sie mit. Hier im Blog oder bessern noch per LinkedIn.

 


 

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By Andreas Weber

Heideldruck started massive changes. Restructuring will cost around € 300 m. 2k employees have to leave.

My Take

Creativity and confidence are required.

Biggest challenges:

1. Significantly improve internal value creation as quickly as possible.
2. To cushion impending sales losses as much as possible.

 

The key facts

  • Closure of unprofitable businesses as well as sharp cuts in production costs and structural costs
  • Production of “Primefire” and “very-large-format printing” will be stopped – Action package includes global reduction in force by up to 2,000 jobs
  • Non-recurring expenses of approximately €300 million impact FY 2019/20 earnings
  • Return transfer of around €375 million in liquidity from trust fund secures financing of action package and significantly increases financial stability
  • Net debt to be almost completely eliminated; high-yield bond to be repurchased
  • Focus on technology leadership in core business with emphasis on digitalization to advance

    (Source: Heidelberg Press Release March 17th, 2020)

 


 

Hundsdörfer ETX7U5eXYAAhEFc.jpg


 

First analysis of the webcast by the Heidelberg Board of Management March 18th, 2020, 10:00 AM CET

 

I would like to share my short real-time report based on the ad hoc news Heidelberg communicated yesterday evening

 

1. By completely reducing net debt (pension fund reserves are added to the majority of the balance sheet), Heidelberger Druckmaschinen AG can make it an attractive takeover candidate.

2. Setting the #Primefire106 as the #inkjet printing flagship eliminates operational losses, but slows down growth through innovation in the prospering #packaging market. — CFO Marcus Antonius Wassenberg’s assessment that digital printing is just beginning is sounding worth considering. After all, Heidelberg has developed over many years and invested over € 150m in R&D. And all competitors rely on #Inkjetprinting. Maybe new partnerships can arise. In addition, Heidelberg is holding intensive discussions for new strategic partnerships.

3. It is still unclear how / whether the measures set out by CEO Rainer Hundsdörfer will affect order intake in times of the #coronavirus chaos. At the moment you can react (short-time work, reduce costs etc.) and see what happens. Manufacturing in China is picking up speed again.

4. The failure of the #drupa2020 has good and bad effects. It saves effort and costs, but brings communication with customers to a standstill.

5. #subscription and connected #digitalservices are becoming increasingly important.

 


 

More information by Heidelberg IR via Twitter

 

 


 

Inkish Instant Trailer.001

 

By Andreas Weber

 

Most of us are happy, that #drupa2020 seams to be rescued. By postponing to April 2021. But thats still one year ahead.

So how could business work in the meantime? 

Morten B. Reithoft, founder, CEO and Editor of INKISH.TV got a brillant idea! He created INKISH.INSTANT as a basis for a new way to succeed via state-of-the-art communication. Online + Social Media!

 


INKISH.INSTANT — A new offer by Morten B. Reitoft

Morten explanis: ”INKISH.INSTANT is a new service from INKISH enabling users to use film/video animations in your communication.

Regardless of travel bans, or just a need to get your communication to work instantly —this service will make it happen.

The Smartphones most of us have today are great. With your filming and our editing, we deliver a seamless great storytelling experience. We call it INKISH.INSTANT.”

To access INKISH.INSTANT is easy, convenient and effective. There is a freemium option to get startet. And there are some more cool options to benefit from a local and global network. 

Sounds good? Yes. It’s amazing!


INKISH.INSTANT — The trailer

 

 

 


 

INKISH.INSTANT — Brochure

 

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CONTACT

 

Langebjergvænget 8A
DK-4000 Roskilde
Denmark
Tel: +45 60143036

Henrik Klem Lassen hkl@inkish.tv
+45 22 24 87 43

Morten B. Reitoft mre@inkish.tv
+45 60 14 30 36

Apartment No 2 A
Dew Drop Homes
Poomalliyoorkonam
Peroorkada Post
Thiruvananthapuram, Kerala
South India
Postal code : 695 005
Tel: +91 9526821301

K.S. Ashik
ksa@inkish.tv

Stratego Group
CD Milano Oltre – Palazzo Tintoretto
Via Cassanese 224
20090 Segrate (MI)
Italy
Tel: +39 02 49534500

Enrico Barboglio
eb@inkish.tv

Valentina Carnevali
vc@inkish.tv

Grafkom Nordic network AB
Centralvägen 11 D
194 76 Upplands Väsby
Sweden

Ulf Sunnberg
ulf@inkish.tv
+46 70-043 74 57

Anders Medbo
anders@inkish.tv
+46 70-6453271

 

 


 

 

 

 

 

 

 

 

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By Andreas Weber | Geman version below

 

It could actually be assumed that #drupa2020 will not take place. Now it’s a fact!

What does that mean?

This week there was increased exhibitor advertising for drupa 2020. Tenor: Come to us at our stand XX in hall YY. – Is that a message that draws? And you can just switch that to: Oops, don’t come in 2020, but come in 2021!

As annoying as it is to put all the effort, time and money (large exhibitors are planning their drupa presence up to two years in advance!), We have to ask ourselves all the more:

Is it enough to simply transfer the concept for 2020 to 2021? — HARDLY LIKELY!

See the corona virus crisis as an opportunity

Catharsis comes after the crisis. We should use this unwanted ‘more time’ to pause and think. And radically question everything we do and whether it makes sense.

First of all, from my point of view it is important to determine and communicate:

What can we do to ensure that the print industry does not suffer any further damage or that we are all better off?

And: What do we actually want? What can we offer? What benefits can others acquire?

Everyone is talking about digital transformation. And prepare to learn, more or less voluntarily, how to get involved. But what effects does transformation have? What new marketing and communication measures are needed?

When things change abruptly, we tend to find an alternative. Hoping it could succeed. But that seems wrong to me. It is not about alternatives, caused by postponements.

MY POV: It’s about the whole. It’s about the existence of an industry. If you take the drupa organizers seriously, it is clear: Without drupa, no business. Now we don’t have a drupa in 2020. And maybe not in 2021 if the economic and negative effects are too serious.

So let’s talk together and think aloud.
I’m very happy and ready to do it!

 


Keine #drupa2020! Kein Geschäft? — Zeit für ein radikales Umdenken!

Dass die drupa 2020 nicht stattfinden wird, war eigentlich zu vermuten. Jetzt ist es Fakt!

Was bedeutet das?

Diese Woche war vermehrt Ausstellerwerbung für die drupa 2020 zu sehen. Tenor: Kommen Sie zu uns af unseren Stand XX in Halle YY. — Ist das eine Botschaft, die zieht? Und kann man das jetzt einfach umswitchen in: Hoppla, kommt nicht 2020, sondern kommt 2021!

So ärgerlich es ist, all den Aufwand, die Zeit und das Geld (große Aussteller planen ihren drupa-Auftritt bis zu zwei Jahre im Voraus!) In den Sand zu setzen, umso mehr müssen wir uns fragen:

Reicht es denn, einfach das Konzept für 2020 auf 2021 zu übertragen? — WOHL KAUM!

Die Coronavirus-Krise als Chance begreifen

Nach der Krise kommt die Katharsis. Wir sollten dieses ungewollte ‚Mehr an Zeit‘ zum Innehalten und Denken nutzen. Und radikal alles in Frage stellen, was wir tun und ob es sinnhaltig ist.

Zunächst ist es aus meiner Sicht wichtig zu bestimmen und zu kommunizieren:

Was können wir beitragen, damit der Print-Branche kein weiterer Schaden entsteht bzw. damit es uns allen besser geht?

Und: Was wollen wir eigentlich? Was können wir bieten? Welchen Nutzen können andere erwerben?

Alle reden doch von digitaler Transformation. Und schicken sich an, mehr oder weniger freiwillig, zu lernen, wie man sich darauf einlässt. Doch welche Auswirkungen hat Transformation? Welche neuen Marketing- und Kommunikation-Maßnahmen braucht es?

Wenn Dinge sich abrupt ändern, neigen wir dazu, eine Alternative zu finden. In der Hoffnung, es könnte Erfolg bringen. Doch das scheint mir falsch. Es geht nicht um Alternativen, herovrgerufen durch Terminverschiebungen und ähnliches. Es geht ums Ganze!

Nimmt man die drupa-Veranstalter ernst, so ist klar: Ohne drupa, kein Geschäft. Nun haben wir keine drupa im Jahr 2020. Und vielleicht auch nicht in 2021, wenn die wirtschaftlichen Auswirkungen und Negativeffekt zu gravierend sind.

Lasst uns also gemeinsam reden und laut Nachdenken.
Ich bin gerne dazu bereit!

 


 

INKISH Team Meeting Koppenhagen 17022020.png

By Andreas Weber

 


I think this is why we all LOVE inkish (…) key to our success is to ensure the passion for our industry continues through strong leadership and I know you share my views on this! 😀Mark Hinder via LinkedIn Febr. 29, 2020


 

WOW, what a great statement by Morten B. Reitoft focussing the current challenges of the printing industry: ”However it’s time to create a change. Good leaders can create a demand and the needed change — too many accept a decreasing market without challenging that a major part of the down curve comes from lower prices less than decreasing demand ! I challenge that!“

Admittedly, #drupa2020 as the leading global trade fair for the print industry, like all of us, faces maximum challenges. So do we have to pull our heads down? Or stay silent and hope that everything will be done by itself soon? Hardly likely! In this respect, Morten’s thoughts and commitment are important. important for survival!

Because: Valuable communication about print as the basis of success has never been as important to all of us as it is right now and in the near future. If we take stock, it becomes clear that the classic ways in which we design communication — predominantly through push activities, i.e. sender-driven – hardly have any effect. Especially since the content is technically tailored to the needs of the sender. What we need are relevant messages and content that are based on the real market situation and even more on the needs of the individual.

 

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The INKISH concept for #drupa2020 therefore seems unbeatable to me: using the highest level of expertise of a powerful, international and interdisciplinary team, it builds a bridge between innovations, fresh ideas, constructive criticism, comments, reviews and specific needs. And with the help of real-time communication at the highest level!

The core questions are the following, which affect print shops around the world and their suppliers equally:

  • Is your business model flexible enough to adapt to the winds of change?
  • How can you benefit from state-of-the-art communication methodologies in a proper way?

The evaluation factors are characterized by three crucial keywords:

#measurable   

#noticeable   

#enriching

 


#Inglorious INKISH Team

INKISH Team Meeting in Kopenhagen: Richard Askam, Andreas Weber, Henrik Klem Lassen, Patrick Weltz, Ulf Sunnberg, Tobias G. Nielsen, Chris Jordan, Pat McGrew, Ziga Kovac, Jan Majnik


 

What makes INKISH so special and valuable?

I am sure there is a common sense:  crucial for success at #drupa2020 is the best global conversation you can get — in advance, during and after the trade show.

Therefore it’s possible become part of the unique INKISH Team Approach. And I am very proud of being part of it!

MY POV: Our #INGLORIOUSINKISHTEAM with an extraordinary expertise is able to cover #drupa2020 like never before: 55+ hrs. live broadcasting, showcasing 150+ exhibitors. The best: Anybody could subscribe to INKISH for free to use it and love it.

At least, I am also sure that our approach and USP could be your benefit. Some crucial information and key success factors:

  • INKISH is based on two innovative platforms: INKISH.TV and INKISH.News, which combine all assets of an avant-garde communication world in the digital age
  • quality leadership by INKISH through state-of-the-art conversation management (multilingual, multiperspectival, multimedial)
  • broadest spectrum in interactive storytelling, driven by an international expert team, covering all the relevant drupa topics
  • combining real-time video reporting with a massiv Social Media support; we have by fare the strongest impact on Social Media in the whole industry combined with the most profound experience
    • 100k+ direct contacts to top level experts and executives in 160+ countries around the globe via LinkedIn, Twitter, YouTube, Facebook, Instagram, XING
    • based on the results of drupa 2016 we expect during drupa 2020 more than 10m impressions preliminary via Twitter and LinkedIn
  • we are able addressing and interacting with almost all drupa visitors, exhibitors and mediators in real-time.
  • Last but not least: sustainability at its best! INKISH.News provides a dynamic online platform for collaborative publishing which will be joined with INKISH.TV delivering the best-in-class drupa archive.

 


Do you want to experience more?

Get in touch with Henrik Klem Lassen, INKISH’s smart Business Development Manager


 

Cool samples via LinkedIn

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https://www.linkedin.com/posts/reitoft_drupa2020-printingindustry-activity-6638518941918470146-dfbk

 

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https://www.linkedin.com/posts/reitoft_drupa2020-activity-6639106714526334976-SFq-

 


 

INKISH Logo

Be more huma by Reebok

Photo: Reebok Shoes | Freak Show Be More Human.

By Andreas Weber

Appreciate. Again you hit the point, dear Morten B. Reitoft, when you tell us: ”Marketing People Sucks – Get NEW ones NOW!“

Given the fact that digital transformation is dramatically changing the way companies are run, there is no doubt that this will have an impact on marketing.

Another important aspect is that the print business mainly consists of marketing services. So if you don’t understand marketing, you don’t understand your customers and their business.

The blogger and marketing thought leader Mark Schaefer from the USA, author of the must-read book MARKETING REBELLION, recently noticed that hardly any marketing professionals are being sought. He sees the development of marketing automation driven by algorithms rolling inexorably on us.

Bildschirmfoto 2020-02-23 um 10.55.00.png

I myself asked a few years ago: Throw out the so-called marketing professionals! Especially those who still have old school thinking and see marketing as a permanent sales pitch. I rarely got so much encouragement, especially from print shop entrepreneurs. But also from their suppliers.

 


From my point of view, what has changed is that a new briefing has clearly arisen: the focus is no longer on brand experience, but on customer experience and benefits.


 

My advice then as now is: Use Smart Communication as a driver of corporate success. Let people with the best understanding of communication move to the front row.

Because the Brand Experience Principle no longer applies. Customer sensitivities and expectations can best be met with an individually-tailored Smart Communication architecture, which should be designed with a customer experience focus.

 


If the Smart Communication strategy, which is so successful for i. e. for Apple, is structured in a systemic way, adapted to your company, and precisely understood in detail, the essence of Smart Communication, you will be able to respond extremely quickly to individual customer needs. There is no other choice! ‘Communication first’ thus goes hand in hand with ‘Customer benefits first.’


At least

Think different! Put your current branding and customer experience strategies to the test and discuss your findings with others.

Rethink and critically assess the values of your company’s current communication approach and processes.

 


 

Morten Reitoft

Morten B. Reitoft, Founder and CEO of INKISH. Photo: Andreas Weber

 

By Andreas Weber

 


It is quite rare in the print industry to have constructive discussions on social media. Morten B. Reitoft shows that it can be done differently. His provocative POV on INKISH.News inspired by my current interview regarding the resignation of Dr. Ulrich Hermann, Chief Digital Officer at Heidelberger Druckmaschinen AG, sparked a global debate. And that’s exactly what we need. Bravo!

Some stats for the very first 24h shows the importance:

  • a couple of thousands of readers for the full stories
  • more than 10k viewers plus many hundreds of interactions in real-tme on LinkedIn
  • around three dozend qualified comments which will be the bases for further sories

Here are excerpts from the current discussion on LinkedIn.


 

You should read the latest INKISH.News post by Morten B. Reitoft. It’s very valuable. It’s about: What if Heidelberg went out of business?

Morten actually posted on LinkedIn: “When almost the entire board has stepped down, a new board will most likely have to take an in-depth look into the strategy, and a new board rarely decides to adopt the previous board’s strategy without alterations. So it is not just about implementation – it is about developing a strategy that can be implemented and show it’s strength.” And attached a Link to his full story.

 


Es wurde kein Alt-Text für dieses Bild angegeben.

Here is my comment. Pls. feel free to comment on your own.

 

Appreciate your POV, dear Morten. And hopefully its a real wake-up call 🙂

Some input from my side:

  1. The board was downsized with a view to the future, not replaced.
  2. The strategy is and has been approved by the Supervisory Board and its new chairman, a profound expert in corporate strategy, and is fully supported.
  3. The CEO and CFO must now implement the strategy, supported by a newly established executive committee with solid experience in business operations. The motto: execute!
  4. Subscription fully relates to offset printing. This is not about a new sales model, but about digital business model design options that help customers to focus on an improved go-to-market in partnership. Heidelberg takes on the risk and takes over the complete technology, supply and service management to increase the value and profit of the print shop — all based on IoT / Big Data, AI and automation.
  5. It is doubtful that subscription customers go bankrupt because business management is highly transparent and verifiable in real time. It could hardly be better.
  6. The target is of course to establish a new eco-system for print shops. That is why Heidelberg has purchased Crispy Mountain, puts its IT on cloud solutions and in the future relies on AI.
  7. You are right: Ink-Jet Printing is a main topic for the future. Heidelberg’s clear statement is that they generally rely on partnerships in digital printing. And Heidelberg has a lot of catching up to do here.
  8. I wouldn’t say that Heidelberg marketing is poor. Right now it’s different. Talk to the people at Heidelberg Digital Unit, headed by Sonja Mechling. They are amazing. But of course there is still a lot to do…
  9. At least: You are right, we need a new communication approach. Therefor it’s great to see how INKISH makes progress. Heidelberg and others could and should learn from.
  10. The real problem at Heidelberg is: Too high costs for factories in Wiesloch/Germany that are too large. This results in drastic measures that everyone wants to avoid. And this is associated with a cultural change, since you don’t have to stay a mechanical engineer but become a digital solution provider for print in the digital age.

PS: The market capitalization of Heidelberg went down to 250 Mio. Euros in total. So the company is totally undervalued. — Maybe HP or Xerox or a joint HP Xerox will achieve Heidelberg. Or Koenig & Bauer to shut it down. Who knows?


 

A lot of others commented as well. This is great and exactly what we need to push things forward in the print industry!

 


 

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Von Andreas Weber, Head of Value | English version via INKISH.News

 


Selbst mehr als eine Dekade nach dem Aufkommen von Social Media und den damit verbundenen dramatischen Veränderungen in der Kommunikation tut sich insbesondere die Print-Branche schwer mit der neuen, digitalen Art, Geschäftskommunikation per Social Media zu betreiben, um das Go-to-Market zeitgemäß und nachhaltig erfolgreich zu gestalten.

 


 

Für die #drupa2020 als globale Leitmesse einer Branche, die global pro Jahr rund 1.000 Milliarden Euro umsetzt, wird es wichtiger denn je, vor, während und nach der Messe wirkungsvoll zu kommunizieren und zu interagieren. Das gilt für alle: Messeveranstalter, Aussteller, Besucher und vor allem für Fachmedien.

Keine Frage: Es ist zwingend, einen eigenen Weg zu finden, um Kunden und Interessenten medial direkt anzusprechen. Und es gibt auch sinnvolle Möglichkeiten. Nur: Es werden teils wirre Thesen vertreten und kolportiert.

Viele folgen dem Prinzip ‚Gewollt, aber nicht gekonnt‘. Gerade auch Print-Fachmedien, die ihre Print-Titel mit Websites ergänzt haben, seit Jahren an Lesern, Reichweite und damit Bedeutung verlieren, und sich daher mit dem gewohnten Redaktionskonzept hilfesuchend auf Social Media stürzen, um auch dort die gleichen Inhalte zu publizieren.

Ähnlich tun es viele Unternehmen, die ihre Pressemitteilungen unverändert an Fachmedien senden, auf ihren Websites selbst publizieren und auf Plattformen wie Twitter, Facebook, XING oder LinkedIn teasern. Dass dies nicht wirken kann, ist evident: die meisten schaffen keinen nennenswerten Response, ihre Botschaften verpuffen.

Richtig oder Falsch? — Einige Tipps

Falsch: Social Media bietet viele Kanäle.

Richtig: Social Media ist ein Überbegriff für zahlreiche spezifische, auf Interaktion ausgerichtete Plattformen der digitalen Kommunikation. Plattformen für Bilder (z.B. Instagram), für Videos (z.B. YouTube oder auch Facebook), für Kurznachrichten (allen voran Twitter), fürs Geschichten erzählen (Blogs via WordPress, Medium u.a.), für Spaß und Unterhaltung (TikTok), für Podcasts (v.a. iTunes)  für persönliches Netzwerken (z. B. WhatsApp, Messenger, WeChat) und für B2B-Kommunikation (v.a. LinkedIn). Und last but not least: für kollaboratives Publizieren von Fachinhalten (z.B. für Print durch INKISH.TV und INKISH.News).

Falsch: Social Media lebt von vielen kurzen Meldungen, die gepusht werden, um möglichst viel Reichweite aufzubauen.

Richtig: Jede Art von Inhalt kann individuell, höchst spezifisch und multimedial genutzt werden, um Interaktionen zu erzeugen und Dialoge herzustellen. Fast wie bei einem persönlichen Gespräch.

Falsch: Social Media führt zur Informationsüberflutung.

Richtig: Wer per Social Media lernt, die richtigen Plattformen für seine Absichten auszuwählen, seine „Botschaften“ spezifisch gestaltet, inkl. dem Feedback-Management und der passenden Verschlagwortung, und sich bestens vernetzt, wird nicht Opfer von (sinnloser) Information, sondern deren Gestalter. Nebeneffekt: Kosten entstehen dabei kaum. Und sich kurz zu fassen, auf den Punkt zu kommen, um für sich und seine Inhalte Sympathie zu schaffen, ist ein riesiges Plus!

Falsch: Social Media ist oberflächlich und kurzlebig — Inhalte erleiden das Schicksal von Eintagsfliegen.

Richtig: Die wichtigsten Inhalte, ob beruflich oder privat, finden sich heute und morgen auf Social Media-Plattformen, sind messbar, werden grossteils von Google dauerhaft indiziert und sind stets auffindbar. Zudem ist die Interaktionsbereitschaft der Nutzer maximal hoch, da die Plattformen einfach zu bedienen sind, man sich nicht mit Anwendungstechniken, Updates etc. beschäftigen muss, sondern voll und ganz auf Inhalte fokussieren kann.

Lichtblick

Social Media hat sich bei Innovatoren und Start-ups im Print bereits erfolgreich etabliert. Smarte Anbieter von Fotobuch-Applikationen sowie Spezialanwendungen bei Textil- oder Tapetendruck, Mass Customization, Postkarten, Postern etc. begründen ihr Geschäftsmodell auf Social-Media-Plattformen. Die meisten tun dies für mobile Kommunikation via Smartphone und Tablet.

Zudem lassen sich Social Media-Inhalte und -Aktivitäten in Multichannel-Szenarien einbinden, was allerdings bei Druckereien wie auch bei ihren Lieferanten kaum richtig bewertet bzw. eingesetzt wird. Wie sonst könnte man darauf kommen, Social Media als Erweiterung von überkommenem Direktmarketing und damit als neuen Push-Kanal zur Informationsvervielfältigung dessen zu nutzen?

Fazit

Das Wesentliche ist aus meiner Sicht, auf Dialoge/Konversationen und Interaktionen zu setzen, sowie die Befindlichkeit der Einzelnen auf den unterschiedlichen Plattformen zu evaluieren und darauf einzugehen, was problemlos funktioniert, da Social Media erlaubt, Marktforschung in Echtzeit zu betreiben.

Damit könnte der neuen Maßgabe gedient werden, die das Digitalzeitalter zwingend macht: Nicht was ich kundtun will, ist relevant, sondern das, was ich lernen kann durchs Zuhören, Diskutieren, Durchdenken, Bewerten usw., um daraus kundenorientierte, maßgeschneiderte Angebote zu gestalten.

Ratschläge

  • Position überdenken — Perspektive wechseln!
  • Fundamental-Irrtümer unterlassen.
  • Sich persönlich durch aktive Social-Media-Arbeit kundig machen, um einen klaren Fokus zu finden.
  • Das Wesen moderner Kommunikation im Digitalzeitalter verinnerlichen: „Interaktion durch Konversation“ in den Mittelpunkt stellen und stringent verfolgen, um sich smart ins Gespräch zu bringen und als attraktiver Partner für Innovation und Transformation zu profilieren.
  • Nicht mehr den falschen Propheten folgen, sondern lieber eigene Wissensnetzwerke aufbauen.
  • Angesichts der Tatsache, dass sich im Zuge der Transformation der Print-Branche die bereits enorm große Komplexität noch steigert, z. B. durch Themen wie Künstliche Intelligenz, IoT, Subskritions-Modelle, Blockchain etc., sind kontinuierliche Konversationen in Netzwerken und auf Plattformen zwingend.

Wer das tut, wird schnell angenehm überrascht sein und wandelt sich im besten Fall zum exzellent vernetzten Wissensarbeiter!

Addendum

Ich selbst nutze Social Media von der ersten Stunde an. Und habe einen systematischen Ansatz entwickelt, die für mich relevanten Plattformen zu identifizieren und erfolgreich zu nutzen. Mit meinen Blogs erreiche ich über 150k Profis aus fast 160 Ländern, bin per LinkedIn mit fast 23k Entscheidern direkt im Kontakt, ergänzt durch zusammengefasst rund 10k weitere per LinkedIn, Twitter, Facebook, XING. Zahlose spannende Kontakte und Projekte konnten so generiert werden. 

Gerne gebe ich Interessierten weitere Tipps und Hilfestellung.

 


 

Hinweis

Für Innovationsinteressierte empehle ich die Lektüre von #hotspotsubscription, meinem neuen Fach-Blog zu digitaler Transformation durch neue Geschäftsmodelle via #subscription. Der Blog kann kostenfrei subskribiert werden!

 

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#ThinkPaper Digital Transition 11-2019.001

Photo: Nice Branding Agency, Nashiville, USA

By Andreas Weber, Head of Value  |  German Version

 

In the run-up to drupa 2020, the technology group Ricoh has raised an interesting question in the context of its inkjet printing activities: “How do experts rate the status of the ‘offset to digital transition’ happening in the production print arena? – Below my assessment. Comments welcome!

To be honest: I know Ricoh’s inkjet printing developments right from the start, and I was very impressed with Ricoh’s progress with its flagship product VC70000 at the Hunkeler Innovation Days 2019. My conversation with Ricoh Europe’s Business Innovation and Solutions Director Erwin Busselot showed that image quality and productivity has made a quantum leap and meets the most up-to-date requirements.

At the same time, aspects of the optimal utilization of such a high-end system by commercial printers were revealed; and whether there are currently and in the near future a sufficient number of PSP’s that have the necessary huge amounts of data easily available and then process them accordingly. Specially for variable data printing, which is far from mainstream in the classical production environment, but absolutely necessary to mark an effective unique position, respectively, to guarantee the profitability and future viability of the printing company.

Which brings us to the core issue, when we think about the offset-to-digital transition: A) Which printing technique is the future? And according to B): How are sustainably successful print productions of the next decades designed to successfully meet the requirements of the digital age?

Here are my assessments and comments:

A) Which printing technology process does the future belong to?

“Old World”

  • Offset printing as well as flexographic printing as a process are clearly specified, well-proven and, at the latest since drupa 2016 in the course of Industry 4.0 solutions through digitization and automation of all process steps capable of highly productive and effective editions of any kind. Autonomous Printing has brought the classic printing world the leadership in industrial on-demand printing for runs of 250 and less, as shown above all in Online Printing, but also in classic commercial printing.
  • Accordingly, the increase in productivity, measurable by the Overall Equipment Effectiveness OEE, has increased exponentially in classical printing. Several thousands of printers have already succeeded in evolving from production printing to industrial production. The increase in print volume in offset and flexo printing, which can now be achieved, exceeds the page volume of digitally printed print jobs by far.
  • This is made possible by standardization, scalability and automation in offset printing; This is accompanied by new business models that are based on Big Data / Industry 4.0 / Real-time Management a. s. o. As well as allowing new, highly innovative financing options such as subscriptions, in which technology is no longer bought, the printing company pays for its use – with a constant increase in OEE. 

 


Example of productivity growth through Autonomous Offset Printing at Elle Media Group, UK, via LinkedIn:

Some stats from November 2019 which will see another 7 million plus impressions month [by a single offset printing system]:

Year on year 22% sales growth

2 mins 58 average makeready

1.96m impressions in 167 hrs

150k in 10 hrs

10.8k average operating sheets per hr

Source: Anthony Thirlby via LinkedIn 


 

“New world”

  • Digital printing is not a term that, like offset printing, characterizes a specific technology, but is an auxiliary term for a large number of different printing techniques, which are based on countless specific areas of applications. Accordingly, the development effort is enormously high, as well as the effort for commissioning, services, go-to-market, etc.
  • However, it is quite clear that inkjet printing has taken the lead in digital printing both qualitatively and effectively. In fact, the latest generation of inkjet printing systems created new applications (for example in packaging printing) and are replacing less offset printing systems than existing toner-based digital printing systems. Note: The digital revolution in print eats its children.
  • The fact is in most cases that the use of digital printing systems does not meet the requirement of industrial production; many installed systems are used virtually stand-alone, with their own proprietary digital front-ends and specific processes.
  • To make matters worse: The vision of success in digital printing is based on wrong assumptions and has a long tradition! Most notably, in spring 2004, market research agency CAP Ventures (later acquired by InfoTrends) publicly announced at the On Demand Congress in New York City that in the near future, one-third of the worldwide offset page volume could be substituted by digital printing in black and white and color. A fatal mistake! Until drupa 2016, it was significantly less than 5 percent of the world’s print volumes that were printed digitally. As a result, a lot of money was wasted and unnecessary effort generated.

Conclusion: Digitization has captured all print technologies in equal measure. “Classic” printing processes have long gone through the digital transition and today, as in the next 10 years, they are indispensable in order to manufacture the majority of printed products around the world in the required huge quantities in a customer-oriented manner.

However, digital printing can gain ground through industrially usable inkjet printing technologies. Provided inkjet printing becomes part of the Industry 4.0 evolution of industrial printers, who are dedicated to the world of Autonomous Printing and are able to operate all printing techniques that are useful to them in terms of collaboration and coherence.

 

Exciting: In the agency scene, as with the example of the Nice Branding Agency, people actively engage with print. But less from a technology perspective, but from the benefit perspective.


 

B): How are sustainably successful print productions of the next decades designed to successfully meet the demands of the digital age?

Technology on its own cannot guarantee the success, but the benefit for the communication of the clients of print productions. In order to increase the benefits, the strengths of print must be exhausted and presented in the best possible way.

At the same time, print benefits from convergence. In terms of digital printing applications, variable data is the measure of all things when it can be used wisely for contemporary multichannel communication scenarios. This also makes a clear differentiator to offset and flexo printing applications visible.

By the way: In Germany, the “CREATURA” initiative of the f:mp Fachverband Medienproduktion has created a standard work in book form that scientifically demonstrates what print in the digital age can do and how quality printed matter works (see my review on “The Power of Print”).

On the other hand, the expert network #Think!Paper has compiled a collection of information through short analyzes of some of the world’s leading experts, which can be viewed in the ValueBlog. (See: #ValueCheck: Print has a future! But the industry is facing a radical renewal!).

It turns out that the term “print” contains all the key terms that represent the value system and the benefits of print:

P = Personal

R = Relevant

I =  Iconic

N = Never-ending

T = Trustful

There’s nothing more you can say or know. Right?

 

ThinkPaper Wortbild PRINT

 


 

About

As a knowledge worker and advisor, Andreas Weber accompanies communication with the media — characterized by a preference for print innovations in the digital age.

To date, he has realized more than 550 innovation / transformation projects, held various teaching assignments (including the School of Visual Arts / NYC, University of Liechtenstein, RheinMain University of Applied Sciences) and held lectures in more than 30 countries.

His blog valuetrendradar.com (ISSN certified) inspires decision makers from more than 160 countries. Since the summer of 2019, his new blog “#HotspotSubscription – The Renewal of Print” has received worldwide attention from innovation experts.

https://valuetrendradar.com
https://hotspot-subscription.blog

Andreas-Weber-Selfie-mit-Studie-3268318096-1562660214122

 


 

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