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Value Blogpost ABTG Interview Tiago Keese.001

 

Interview by Tiago Keese, Journalist, São Paulo, Brazil

Andreas Weber, Head of Value, talks about his POV and his keynote presentation at The Congresso Internacional de Tecnologia Gráfica hosted by ABTG on 24 August 2017 in São Paulo, Brazil.

Note: Click to access the interview in português language.

 


At a glance

  • Nevertheless, even today printing technology is driving the transformation of our lives, our business world, our society.
  • Print technology is a main driver of innovation and transformation.
  • The Internet/Social Media and print are best friends. And Internet technologies profited from printing technology inventions
  • Some of my favorite print application innovations got developed by Internet and Social Media savvys.
  • In the digital age you have to re-position yourself, your business idea and your production capabilities in the right way to be a valuable transformation partner. 
  • From a holistic point of view printers could become transformers if they are able to convert the outcome and benefit of new technologies into valuable customer solutions to fulfill needs.
  • Innovative printing companies need to transform their production business into a sustainable and future oriented marketing solution provider business to hit market and customer needs.

 

01 ABTG Congresso Keynote Andreas Weber

 


 

  • What is the importance of a meeting to discuss technology and innovation such as the International Congress of Graphic Technology?

Andreas Weber: The Congress Internacional de Tecnologia Gráfica hosted by ABTG will have a great impact on the whole industry and its customers. It is important to bundle different visions, opinions and talents to master the change and to get ready for transformation. To meet in person enables to reach the best network effects you can get. I am proud to be part of a best-in-class speaker team! It will be my pleasure and honor to blog about it to share all those upcoming news from Brazil with my global network.

  • Is it possible to affirm that the graphic arts industry has been evolving technologically, being attentive to the great technological innovations of society?

Andreas Weber: Since Gutenberg’s invention and that means since more than 600 years graphic arts is always right at the cutting edge of technology innovation to support our society, economy and culture. And even today printing technology is nevertheless driving the transformation of our lives, our business world, our society. All the leading innovators from Silicon Valley admire the spirit of Gutenberg. Even a current book is dedicated to „Gutenberg the Geek“ to showcase his spirit to innovate our communication technologies and to transform the world. (See my research results and comment: „Print is dead? Long live print!“).

  • Is the internet an ally of printing?

Andreas Weber: The Internet and print are best friends. And Internet technologies profited from printing technology inventions. Because printing technology development since the 1980s took the lead to make all those huge amounts of data available and distributable. Think about TCP/IP protocol, desktop publishing, Postscript/PDF and so on. Today, the internet usage is key to run a print service business. Specially the Online Print sector as a fast growing market shows how useful it could be to combine internet and print knowledge. By the way: some of my favorite print application innovations got developed by Internet and Social Media savvys. Think about apps to print your Instagram and Facebook content. Just with one click. Those inventors like PastBook’s Founder & CEO Stefano Cutello know exactly that print helps to convert the virtual into reality. His motto sounds great: “Relive Your Memories. Automagically Created for You!” He worked for ebay before he founded PastBook as an international App-to-print start-up only a couple of years ago. (See my report and interview).

 

01 ABTG Congress 24 August 2017 Andreas Weber.001

 

  • How can printers use the innovations and marketing trends in their favor?

Andreas Weber: Current marketing trends are based on innovation and driven by technology. And as I mentioned print technology is a main driver of innovation and transformation. So from a holistic point of view printers could become transformers if they are able to convert the outcome and benefit of new technologies into valuable customer solutions to fulfill current and future needs.

  • How important is it for the printer to fully understand all the features available on the device (printer, software, etc.) that he has at his/her disposal?

Andreas Weber: Crucial is to make the right choice: which technologies and what kind of new features fits to my purpose and strategic goal? In the past, almost any decision was made to invest in equipment and production tools to optimize what you already did before. In the digital age you have to re-position yourself, your business idea and your production capabilities in the right way to be a valuable transformation partner. Therefor you have to gain knowledge, you have to streamline your processes and you have to be able to enhance your creativity to get the ‚digital‘ link to your customer properly in a sustainable way. Last but not least, to reach that point a printer has to identify the right technology partner on the vendor side to get the best support and realtime services. So its not only about hard- and software anymore. I. E. it will be more important to find a way to print HTML data than to learn how InDesign or PhotoShop works.

  • How important is the exchange of information and practices between European and Latin American markets?

Andreas Weber: 15 years ago I had the honor to make a business trip to Brazil to get great insights in Rio de Janeiro and São Paulo. I learned a lot to admire the culture and power of Brazil as an emerging, very smart and creative country inspiring other Latin American countries. It was right at that moment when ad agencies from Brazil started to become champions in the worldwide creative community. And I recognized that the printing community in Brazil and other countries in Latin America made profit out of those creative ideas. We discussed at that time the disruptiv impact of the Internet and Online Communication on the newspaper and media business. I figured out that what they did in Brazil was right at the cutting edge! And that seems to be so different compared to Europe and specially Germany with mature markets anyway where people are more or less in a defensive position to keep them self on a high level. That means the exchange of information, practices and experiences is very, very important. BTW: I am glad to have Hamilton Terni Costa as a good old friend and colleague. Since more than 10 years we meet all over the world. We discuss our observations and exchange our view on the latest technologies. At drupa we always met and Hamilton introduced me to his contacts from Latin America joining him. So, on August 24th, 2017 I will be proud to meet all those experts and attendees of the ABTG Congresso to extent my network.

  • What are the main topics of your speech?

Andreas Weber: My key message is quite simple but tough at the same time! — ”If you want to benefit from innovation to strengthen your marketing success you have to be able to understand and to handle transformation in the digital age properly.“ — That means: Innovative printing companies need to transform their production business into a sustainable and future oriented marketing solution provider business to hit market and customer needs. And they have to understand how to support their customers to transform their marketing as well in a sustainable, profitable way.

In my Keynote the attendees will learn:

  • Secrets of Transformation
  • Impact on Print / Graphic Communications
  • Learn from the best (selected cases)
  • Guidelines to create a win-win-win momentum

OBRIGADO! — TX for the great conversation. See you in São Paulo.

 

02 ABTG Congresso Keynote Andreas Weber

 

 


 

NOTE: See as well our exclusive interview with Dr. Ulrich Hermann, Chief Digital Officer at Heidelberger Druckmaschinen AG: “Transformation hits Print Technology + Innovation”. Dedicated to the ABTG Congress attendees on 24 August 2017.

 

Jörg Blumtritt

© 2015 by Jörg Blumtritt.

Jörg Blumtritt, aka @jbenno, Data Scientist und CEO von Datarella, München, ist einer der hoch gebildeten und stets Innovations-begeisterten Experten, die sich mit Big Data, Media und Kommunikation in allen Facetten beschäftigen. Herausragend ist sein Slow Media Manifest, das er mit Kollegen verfasst und kultiviert hat.  — Interview: Andreas Weber

Wie ist ihre Sicht/Definition von Multichannel? Worin liegen die Stärken/Herausforderungen?

Jörg Blumtritt: Multichannel Kommunikation bedeutet, für seine Kunden und Ansprechpartner in unterschiedlichen Medienkanälen Information und Services im passenden Format anzubieten. Das bedeutet, sich ganz auf die Situation der Nutzer einzulassen, und sich daran anzupassen, statt dem eigenen Branding oder der CI Vorrang zu geben. Der Schritt von Web-Auftritten bzw. Web-Angeboten auf Mobile ist für viele Unternehmen schon eine große Herausforderung. Während die Situation der Nutzer im “klassischen Online” einigermaßen klar war (“Sitzt vor dem Rechner”), ist die mögliche Nutzung von Smartphones und Tabletts weit vielseitiger.

Die Bandbreite geht vom entspannten Lesen auf dem Tablett auf dem Sofa zuhause, bis zum schnellen Suchen relevanter Informationen in Eile auf der Straße. Entsprechend ist es wichtig, sich sehr gut zu überlegen, in welcher Situation Menschen, die man erreichen möchte, unterschiedliche Inhalte oder Services anfordern bzw. nutzen. Der situationsbedingte Kontext wird noch wichtiger bei Smartwatches – hier ist zum einen der Bildschirm wesentlich kleiner, zum anderen haben die Nutzer nochmals erheblich geringere Bereitschaft, sich von im Augenblick für sie nicht relevanten Informationen ablenken zu lassen — was stört fliegt raus.

Passt Multichannel in Ihr Slow-Media-Gefüge? Und warum?

Jörg Blumtritt: Wenn Kommunikation sich auf die Situation der Menschen einlässt, den Kontext sinnvoll einbezieht, ist es leichter, sie aufzunehmen und zu nutzen, als wenn man mühselig ein Format verdauen muss, das gerade eigentlich nicht passt. Slow Media bedeutet bewusste Kommunikation, die nicht bevormundet, sondern respektiert. Gute Multichannel-Kommunikation respektiert die Umstände, in denen sich die Empfänger gerade befinden, indem sie berücksichtigt, wo diese augenblicklich erreicht werden.

Wer/welche Firma ist bei Multichannel Ihr Top-Favorit?

Jörg Blumtritt: Es gibt eine Reihe von Unternehmen, die unterschiedliche Kanäle gut bedienen. Von den Medienangeboten finde ich international die New York Times sehr interessant. Die NYT hat nicht nur ein sehr gutes Web-Angebot mit Blogs und ganz anderen Inhalten, als in der gedruckten Ausgabe, sie ist auch die erste Zeitung, die eine kontextabhängige App für die Apple Watch vorstellt. In Deutschland finde ich seit jeher Die Welt und Welt Online interessant, die (wenn ich mich recht erinnere) mit eine der allerersten Zeitungen weltweit war, Twitter wirklich sinnvoll für sich genutzt hat (und dies bis heute tut).

Was mir auch gefällt, ist das Multichannel-Angebot der Münchner Verkehrsgesellschaft MVG, deren App mich sinnvoll in meiner Mobilität unterstützt. Gleichzeitig betreibt die MVG ihre Servicecenter an größeren Bahnhöfen und sogar ein eigenes Verkehrsmuseum — das heißt die ganze Bandbreite an Kommunikationsmitteln wird sinnvoll eingesetzt.

Danke für das Interview!

Wir empfehlen allen Interessierten, an der europäischen Multichannel Konferenzen #XUG15Eu am 26. Mai 2015 in Berlin teilzunehmen.

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