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ValueCheck! Social Selling Social Enterprise 2014 Kopie.001

 

Paradigm Shift: Social Media became Social Business. Social Business is driven bei Social Selling. Social Selling has the biggest impact on all of us in the history of mankind. Because Communication and Transaction get almost unified. “ —Andreas Weber, Founder and CEO of Value Communication AG

 

Social Business enables Social Selling in Innovative and Transformative Senses

By Şükran Ceren Salalı, Value Communication Fellow

 

Welcome to The Age of the Paradigm Shift: We are already arrived in the age of innovation and transformation in many sectors. Accordingly, several agents and companies are making different researches and trying to develop solutions in order to let companies and businesses to adapt themselves into changing market system.

McKinsey made a recent research regarding the relationship between B2B service providers and Brand Owners and their relationship between their customers by examining publicly available documents of Fortune 500 and DAX 30 companies for information and data. Based on the research, there is a huge gap between the brand messages and what the customers really want to know.

While B2B service companies focusing themes such as social responsibility, sustainability, and global research, customers give more importance on effective supply chain management and specialist market knowledge. Surprisingly, these two themes were least mentioned ones by B2B suppliers.

It is apparent that those B2B service companies require important innovation and transformation in order to satisfy the expectations of their potential customers. Therefore, the importance of „ValueCheck! Audits“ are apparent as a solution to check the weaknesses of businesses in Social Selling and Social Businesses. „ValueCheck!“ questions include many related topics so as to strengthen the strategies of companies.

 

Beyond McKinsey: We need a new Social Selling Approach

Greg Hyer, the author of the text Social Selling is About Opening, Not Closing, refers to the method of Social Selling as an effective provider for contacts between the company and the customer. In this respect, opening and creating relationships built on trust and value rather than being close is very important. Social Selling is also about opening new relationships by offering various principles to guide sales people so as to keep buyers well informed about services and products.

There are some steps to follow in order to open up a relationship such as initializing contact and greeting, asking discovery questions, recommending solutions, and closing the sale.

Using social media networks and tools is very effective in the process of Social Selling. In fact, it doesn’t mean that you will suddenly close a deal on LinkedIn, however; you will be able to contact with the right person to open up a relationship to initiate the process.

 

Not only Social Selling, but also building the social enterprise is crucial in the process of transformation and innovation. Based on an article published by McKinsey, using social technologies are effective in order to build the social enterprise. Moreover, four principles are counted as a guidance of the implementation of social technologies such as

  • adding value but not complexity,
  • experimenting and learning,
  • tracking impact and
  • evolving metrics.

 

Our Take:  

Adapting these principles will help a lot to create the new type of social enterprises as a deep understanding of social media and social communication is crucial in the market system and business relations.

We arrived already in The Age of the Customer. Digital transformation became reality. Which means every entrepreneur and business person should be able to understand the importance of Human-to-Human (H2H) aspects. Social Media Networks and Social Selling are not a „nice to have“  but crucial for the sake of opening new relationships and building new social businesses. At least the challenge is to be able to connect innovation to profit!

 

Please read more if you want to learn how to Connect Innovation to Profit via „ValueCheck! Audits“.

 

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You want to get in touch for further insights? — Just send us an email!

a.weber(at)value-communication.com

Or contact us via Facebook!

@ValueCommAG

 

 

Value Check KeyVisual 1.001

© 2014 by Value Communication AG, Mainz/Germany

 

By Şükran Ceren Salalı
Value Communication Fellow

 

If you are willing to decrease your market spending while raising your marketing benefits, there are plenty of approaches already present in the marketing sector. Unfortunately, not every approach as beneficial as it sounds.

But there is also something new to check out!

According to a recent McKinsey Survey („Using marketing analytics to drive superior growth“, published June 2014) one of the effective approaches is an integrated analytics approach which is proved to free up 15 to 20 percent of marketing spending of a company. Using analytical strategy, a company can make profits with right choice of analytical options. In order to benefit from it in a best way, a company can start with identifying the best analytical approaches, and then integrating capabilities to generate insights and making the analytical approach the main focus of the organization.

McKinsey’s conclusion: Marketers need to understand the language of business to become more successful in the market, and for that reason, they need to work with data researchers and analysts.

Our approach: What we do with ValueCheck! Audits is to organize such an analytical approach to optimize all dimensions of a company’s internal and external business communication success throughout a questionnaire. By that, companies can understand consumer’s buying behavior which helps them to see the measurement of their strategic return and economic value while seeing their deficiencies in using the effectiveness of communication. ValueCheck!, as a disruptive approach and analytical strategy, also helps to accelerate profitable growth by guiding the company through the digital world. Using analytical tools to support a company in the digital world is effective since the digital world is one of the very important platforms of marketing sector.

Lastly, ValueCheck! Score Index will be given after the answers are received by Value Communication AG. The index report provides you to see your deficiencies and then helps you to use analytics approach for your company’s benefit with above-market growth.

 

You want to check it out?

Just send us an email!
a.weber(a)value-communication.com

Or contact us via Facebook!

Or follow us on Twitter
@ValueCommAG

 

 

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About ValueCheck! in brief

 

 

 

 

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